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January 2024 by Catch Motion Studio
I have been banking with this bank for over 2 years, and I am thoroughly impressed with its services. The staff is extremely friendly and helpful and goes above and beyond to make me feel welcome whenever I visit the branch. I have had the pleasure of interacting with the bank manager on a few occasions and I must commend her for her outstanding leadership skills and for creating such a welcoming atmosphere at the bank. I highly recommend this bank to anyone looking for a reliable and trustworthy banking partner. Keep up the great work!
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January 2024 by Catch Motion P.
I have been banking with this bank for over 2 years now and I must say that I am thoroughly impressed with the services provided. The staff is extremely friendly, helpful and goes above and beyond to make me feel welcoming every time I visit the branch. I have had the pleasure of interacting with the bank manager on a few occasions and I must commend her for her outstanding leadership skills and for creating such a welcoming atmosphere at the bank. I would highly recommend this bank to anyone looking for a reliable and trustworthy banking partner. Keep up the great work!
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December 2023 by Rishamdeep Grewal
Exceptional banking experience! The staff at BCT demonstrated professionalism and efficiency in handling my financial needs. From opening accounts to addressing inquiries, their customer service was top-notch. Online banking features were user-friendly, making transactions seamless. Overall, a reliable choice for anyone seeking a trustworthy bank.
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December 2023 by Robert Bush
I had to get a new debit card because my card had been hot carded due to charges that I did not make. It was a very easy and pleasant experience. The teller was very helpful and polite. He answered my questions and put in a dispute for the charges I did not make so my money could be returned. I have been with BCT for over 20yrs and have only had good things to say about my experiences with them.
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December 2023 by Harneet Grewal
Great service! BCT is reliable, efficient, and customer-focused. I appreciate their user-friendly online banking and friendly staff. Highly recommended!
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December 2023 by Rob Worthy (304sawmillin)
I love this bank. It’s clean. Fast and warming environment. I usually see Adrianna when i go in. She is a pleasure to deal with. And always gets me squared away quickly. Can not say enough about this bank and there staff !!!!
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December 2023 by L Spence
I recently switched to BCT and have noticed how different this bank is from my previous. A "hello" from all employees when you walk in and a "goodbye" when you leave. At the drive-thru you are greeted immediately with "I'll be with you shortly", no waiting on a response (the bank I was with prior, I'd sit there and wait, sometimes uncomfortably long)! So glad I switched! The teller, Adrianna is so pleasant. :-)
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December 2023 by Sarah Brown
I opened my very first bank account here and still have the same account today. I love banking here! The customer service is excellent at this branch, and they are willing and eager to help with any of your banking needs.
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December 2023 by Madeline Donoghue
We love this bank! The customer service is unmatched and they always greet you with a smile on their faces. Anything we have wanted to do, both business and personal related accounts have been handled extremely well.
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December 2023 by wyla reedy
I have been with this Bank for more than a Decade. They handle my Mortgage,both checking and Savings accounts. Also a personal loan. I ♥️ Love this bank and services provided. All employees are committed to providing excellent service. ?
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October 2023 by Sherri Munson
Every single time I go to my Hedgesville BCT bank the staff greet me with a smile and a welcoming. They are always super helpful with all of the transactions I make not only with my personal account ,but also with the businesses account. I frequently have to get large amounts of coin which is quite heavy. The have never failed to ask me if I need assistance to the car with it.I recently left my wallet on the roof of my car and drove away. They took their time to go out and look in the parking lot to try to help me find it.BCT is a small community bank that makes every customer feel valued.
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October 2023 by Chris DeJulis
I use this branch quite frequently for my business. They consistently provide the best customer service that I've ever had at a bank. Not only have they always been willing to go above and beyond with whatever I've needed, but they've made going to the bank a pleasurable experience.
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October 2023 by DOUG HOUCK
We recently opened a new personal account at the Hedgesville branch and Navneet was awesome. She was the epitome of professional customer service. If the rest of our banking experience with BCT is as good as this, we have made the right choice.
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September 2023 by Patti Miller
Great experience with BC&TFriendly, helpful community oriented people and banking. Thank you to everyone for your warm welcome and getting our new account set up!
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September 2023 by Liza
BCT of Hedgesviile (near Martin's) is a wonderful local bank. It possess small town values while providing big bank service. My fiancee and I wanted to open a checking account. It was also important to find a bank that contributes to the WV community.One reason we decided on BCT is because they care for local school children through their backpack program. And as customers, we were treated with kindness and attentiveness from the teller to the branch manager, Ms. Navneet to the Senior VP, Ms. Kristie.If you are looking for a reputable bank that is local, dedicated to its community and building relationships, BCT of Hedgesville is the top choice.
