Truist, a well-established banking institution, provides a range of services to its clients. The staff is known for their friendly and helpful demeanor, as evidenced by a customer's positive experience over the past 25 years. The bank's drive-thru services have been praised, particularly the automated machine available 24/7. However, some customers have encountered issues with banking transactions and overdraft fees, which they hope will be addressed with the upcoming Suncrest merger and the transition to Truist. The bank is currently adjusting its services to prioritize the health and safety of its clients and employees, including teller services through drive-thru lanes and in-person visits by appointment only.
Truist has always has friendly and helpful staff. I have banked with them for 25 years, and see no reason at all to switch.
February 2024
Tried to open an account so that I would be able to access my money to on a check from another local bank account that was closed and was told I would not be able to access my funds the same day!
September 2023
Actually, pretty good customer service and if you ever have a problem, I would ask to speak to Chris. He was very helpful.
Specialties: Online Banking, Financial Planning, Checking Accounts, Business Checking Accounts, Business Loans, Business Credit Cards, Savings Accounts, Personal Loans, Home Equity Lines of Credit, Credit Cards, Mortgages
