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“Did an excellent job on my Ram 2500 I highly recommend this body shop got me in fast had my rental taken care of thank you Carstar for getting me back on the road.”
“A deer struck my Kia Sorrento Sx Prestige XLinde at 7 pm in the evening, I was traveling at 70mph, So the damage was extensive, left tire replaced, fender hood, entire front fascia, turbo had to be replaced just go name a few details. Got my car back and was quite Leary of how they could repair the damage, I must say I am completely blown away at the quality of their work, I think they went over every single detail, BC this vehicle behaves amazing, it feels like they tightened up the suspension, BC this vehicle rides lime it did when it was new. I have only had it back a week and have not been out that Mich BC the roads are bad did to snow, but for the time I have been behind the wheel, I am so impressed, body panel fit is perfectly aligned, so happy with the work and care that was shown to every detail. 10 out of 10 in my book.”
“Was inconvenienced with the dreaded crack on my wife's 2020 Acadia AT4 windshield. With a busy schedule we were able to have a tech come to our house and replace it when we had made other arrangements to not be using it at that time. Tech was on time and did a great job relatively fast. Thank you guys for your excellent service.”
“I have dealt with Keaton'son several occasions. Dave is easy to work with. He kept me informed of the progression of the work and answered ALL my questions, no matter how small. He was honest and straight forward. There were no surprises. Very respectful. I will use Keaton's for all my collision repairs.”
“Well, I have not had any work done here yet, but what I can tell you they are curious and respectful and seemed to be very busy that can be good as a good sign of a good company because they have good reputation and good repeat business. They arrange for a convenient time for me to come back and get estimate in the future. Sincerely Richard A.Ruddle.”
“Had brake line that burst (07 Taurus original line) only 1 (owner) guy working there @ this time, still only took 1.5 days to be able to pick it up! Also, turns out 2 were no good?. Cost wasn't all that bad, and WAY less than I was quoted at 2 other places!”
“After I entered the building and spoke with everyone, I knew everything was going to be ok.
With regards to the progress, they gave updates everyday via text messages, which reinforced the comfortableness that they are a professional and organized business.
I highly recommend ... 10/10”
“Thank you Stephen, Braiden and Josh for making the purchase of my dream car come true!!! The process was seamless and you each went above and beyond to provide excellent customer service! I never thought about buying a car from West Virginia since I live in the Auto Capital but you are my new go to spot!!!”
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“I had a great experience working with Levi in the service department at Dutch Miller Hyundai in Huntington, WV.
From the start, Levi asked thoughtful questions and truly listened. As a woman, I’m often not treated well at dealerships or made to feel like I don’t know enough about my own vehicle, but Levi was the opposite. He validated the issue I was having with my 2018 GMC Terrain. My touchscreen was randomly shutting off and dropping calls, which is a big deal since I work in sales and drive for work.
Levi took my car back right away, showed me where to sit, offered a quiet space to work, and checked on me during the service. Afterward, he walked me through what they had done and was honest that the update might not fully solve the issue, including what replacement could cost, without any pressure.
After taking my car back, Levi realized he hadn’t asked about my warranty status. Since that hadn’t been discussed upfront, he spoke with his manager and comped the service, which he didn’t have to do. He also replaced my key fob battery, something I didn’t even realize needed changed.
This all happened the week before Christmas, during a hectic Q4, and Levi took a real mental load off without me asking. I’ve hesitated to use dealerships in the past, but after this experience, I won’t hesitate again. If you need service, I highly recommend Dutch Miller and specifically ask for Levi.”