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February 2024 by Jonathan L
The employees are great.
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January 2024 by Gulshan Kumar
Bad experience ?
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January 2024 by Sammy Coy
Excellent Banking Experience!
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January 2024 by S Gdson
I'm giving the employees 3 star. The clerks are very polite each time That I go inside to deal with our account. Felt bad for taking in our change to be deposited into our account. Thankyou to those dedicated people
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December 2023 by Tammy Adkins
If it was possible I’d give zero stars on not answering the phone alone!!! The Huntington wv branch NEVER EVER answers the phone. How is this customer service? I’m considering changing banks
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December 2023 by Erin Giesler
They will not answer the phone.
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July 2023 by Cassidy Tabor
I came in trying to start a bank account. I feel as though I was discriminated against because I had just came out of a kitchen job covered in grime asking to open a bank account for my second job. That will be an at home computer job.I was treated as if I didn't know anything and I was being frauded or trying to fraud. I will omit the employees names out of respect of misunderstanding but they committed an insult to injury. (I'm after a second job for a reason)The business I was hired with IS a legitimate business out of New Jersey. I understand concerns with certain subjects but after trying to deliver the information that the business was legit. They ignored the information and they told me people can make that up too.I was VERY upset walking out but I wouldn't have been that upset if the employees would've have been a little bit more understanding or at least respectful to my intellect.
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July 2023 by David A Webb
Bank hours listed was wrong! After driving 60 miles branch was closed! Sat 7/29/23 I was there 11:40 Am and before I left to go there I called the branch and was not even able to talk to live person! Very bad service, and this isn’t the first time I’ve been disappointed!
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July 2023 by Jeff Watts
Çould not cash out savings bonds for my mother. Who is a nursing home. Even with Power of Attorney. Very inconvenient for the members.
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January 2023 by Renee Smith
They have got rid of chase ATM and the Chase Bank near me. Now we have to drive 30 minutes to get to a bank
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November 2022 by BE Free
Recently moved from another state with numerous branches only to find one almost an hour from our new home.The entrance is weird for non-native! That is the ONLY reason for losing a star. We are just not used to the area and the signs indicating entrance is in a smaller font than is sufficient.Service was perfectly fine. We had an odd transaction (our fault) and they handled everything just fine.
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October 2022 by Madison Sandoro
No one will ever answer the phone. What’s up with that? And all these other 1 star reviews are awful. I thought Chase was better than that but apparently not. I guess using a smaller bank is a better idea.
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September 2022 by Scott Baker
I would give them 0 stars i have two banks who wanted to put a 5 day hold on my first payroll check written by my company thru chase.I didn't have enough money in my accounts to cover it so i go to the Huntington branch to cash there own check they tried to charge me $20 and then i agreed but refused to cash their own check because I refused to open an account
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September 2022 by Nancy Danford
The drive through is not properly staffed ,EVER!!!....SO SLOW!.....I'm thinking of switching after many years , just pitiful.
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June 2022 by Joseph Leggott
Friendly quick if waiting to talk personally to a banker or to due your friendly banking needs they offer assistance
