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August 2023 by Donald Castle
Purchased a new phone with Cricket, phone has charging issues,tried to return it and they would not allow me to do so and it was under the 7 day return time. They said a manager would have to "fix" the issue in the computer and they will call me it's now day 7 and no calls from anyone from cricket! Been to the store and I have called the store and customer service more that I have anyone in the last year! And still no manger to talk to, until earlier today when I ask to speak to a manger when I called and the gentleman said he was a manager and could help me . When I told him who I was and the issue he told someone there who I was and he then told me there was NO MANAGER THERE TO TALK TO .!!!CRICKET!! Check YOUR FRANCHISE STORES !
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July 2023 by Jacque Guthrie
Great phone service, no dropped calls great coverage.
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June 2023 by Lisa Baker
The cell man that helped me with my phone problem was the best. Nice and knowledgeable. I think his name was Curtis
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May 2023 by K. B.
Won't answer the phones. Spent almost a thousand dollars and my devices are not acting right... Tried to call. No answer y
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May 2023 by Katlyn M. Bunge
Won't answer the phones. Spent almost a thousand dollars and my devices are not acting right... Tried to call. No answer y
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April 2023 by WT G.
I purchased a charging cable from the Cricket store at 1542 3rd Avenue in Huntington. The cable did not work. I took it back the next day and they tested and verified that the cable was defective. Then they told me that they do not issue refunds, credits, or exchanges. They told me to contact the main Cricket office, which I did. The customer service agent told me that they would not help me. Beware! I am out $21.39, and it could be worse for you.
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March 2023 by Amber Niicole
Customer service was horrible.
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January 2023 by Nick Evans
One of the best customer service experiences that I've had in a long time. They were very kind and very helpful.
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October 2022 by Howard Stoneking
Good prices simless phones 4 thumbs down
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October 2022 by Vanessa Preston
Cricket Customer service are liars, do not recommend cricket at all
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August 2022 by Lisa Pinson
I've been with them for 3 years and they have been great to me.A great phone company to join.?
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August 2022 by Steven Easton
Been with them for five years and good service
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March 2022 by Jose Dz
Got the wromg area number not sure if anyone was willing to help, but horrible service. No promotions given at all. New phone I have is good I'm glad I chose it.
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March 2022 by Matthew Stapleton
Rude customer service when trying to activate a number and new line.
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February 2022 by jose paredes
Got the wromg area number not sure if anyone was willing to help, but horrible service.
