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April 2024 by Dalton Tackett
Fifth third bank as a whole is the worst establishment I've ever done business with. This location specifically.
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November 2023 by Billie Vickers
My home bank!! Friendly and helpful staff!! Amy ????
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July 2023 by Alex Moore
Worst bank ever looking for a new bank tomorrow
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April 2023 by taylor fry
They don’t follow through with what they say they will. Worst bank I’ve ever had. Don’t get an account there you will regret it.
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December 2022 by Michelle Sweeney
I want to say the person that helped me with my inquiry her customer service was phenomenal. A few weeks after my visit to the branch this person even called me on my cell phone to make sure I had got my new debit card in the mail. ...I will look at my bank folder later and mention her name....this person definitely deserves recognition for her outstanding service.
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April 2022 by Chelsey Dingess
I got a tax refund check from the U.S. treasury and tried to put it in the bank and the Hal Greer Blvd location. The teller said she don’t know when funds will be released.Banks REAL banks don’t put holds on a U.S. treasury checks!!!!!banks like this one wants to do away from cash all together!!!
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March 2022 by Todd Daniels
Worst customer service experience last few days. Closed one account opened another due to upcoming divorce. Had to make 3 trips to bank to get debit card to work, which was fine by a manager that was training which I found later was probably the problem with why the person doing my closing and opening of account didn't know what she was doing. She lied to me, answered all my questions wrong. It was a terrible experience. I will definitely not ever change anything again rather than just closing out my account completely. Total nightmare
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March 2022 by gabriela Raia
Worst bank I've ever had to deal with, I'd never recommend them to anyone. The time and money they've took from me is disgusting, I hope no one banks with them
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December 2021 by Renee Cotton
Extended hours are convenient for work
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April 2021 by Brandon Dolan
It's a bank man..... It does what banks do.......
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December 2020 by joe moore
Pleasant helpful service.It's a bank.
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November 2020 by Erin Lucas
Wow these people are great specially Karen... she is the best bank employee I have ever met and if Fifth Third is wise she will get recognition. Thank you Karen for making my banking experience great...specially after being treated so bad at Huntington bank.
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October 2019 by Jamie Wells
I cant wait till I have the time off to switch my bank account to a new bank. They have closed so many locations that I have to drive almost 50 miles one way to a branch now.
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December 2018 by dale bear
They want to charge a fee for everything, I tried to get part of a check I was depositing back in cash, they couldn't do that unless they charged check cashing fee, I have home loan, checking, savings, and credit card from them. I'm surprised they didn't charge me for the 20 minutes I set I drive thru for them to not give me my money.
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April 2018 by Robert Ashby
This location's staff is outstanding. It would be difficult for me to say express how many times I have had an issue and their staff has always been able to give me answer on what I or they have needed to do to get issue resolved. Great teamwork and sound professionalism. Great customer service!!!!
