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July 2023 by JD Steele
Very friendly and very professional
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December 2022 by Paul Blom
Very attentive service. Excellent bank.
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October 2022 by DDoc
Delayed my house purchase with sloppy paperwork. Screwed up insurance information and then blamed me. The last straw was a recent letter I received:They sent me a very unproffessional, demeaning notice after the previous owner of my property skipped out on paying taxes. The documentation clearly showed the tax liability as the previous owner. Very accusatory language so I not only had to deal with this deadbeat's taxes but also with HFSB treating me like I was the bad guy. The good rate I got is not worth the headaches and disrespect.
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September 2022 by Ddddoc
Delayed my house purchase with sloppy paperwork. Screwed up insurance information and then blamed me. The last straw was a recent letter I received:They sent me a very unproffessional, demeaning notice after the previous owner of my property skipped out on paying taxes. The documentation clearly showed the tax liability as the previous owner. Very accusatory language so I not only had to deal with this deadbeat's taxes but also with HFSB treating me like I was the bad guy. The good rate I got is not worth the headaches and disrespect.
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September 2022 by April Hubbell
Apparently when traveling out of state you must call your local branch to let them know where you are going, when you are leaving and how long you will be gone or your account will be locked. #mymoneymybusiness
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August 2022 by Esther Bolin
Ruth at 5th ave branch was friendly,courteous and knowledgeable.John at Barboursville branch helped deal with online issues. He was patient and thorough. I'm glad we started doing business with HFSB.
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June 2022 by Mark Lowther
Thorough and seamless experience with Ruth B. In less than 15 minutes, I was able to open an account, make a deposit, receive my debit card, and download the app to my phone with set up. This is the way banking and customer service should go. Great job guys, thanks very much!
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May 2022 by Cori Smith
They never answer the phone
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November 2021 by Heather Hingson
Ruth B and Carla Bell were FANTASTIC to work with! We had many special requests and these ladies treated us with kindness, patience, and a smile on their faces! Can’t say enough nice things! Thanks
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November 2021 by Kitchen Witch
Ruth at 5th ave branch was friendly,courteous and knowledgeable.John at Barboursville branch helped deal with online issues. He was patient and thorough. I'm glad we started doing business with HFSB.
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September 2021 by Desert Star Energy
Was a wonderful experience
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June 2021 by Christian Griswold
Super friendly and super helpful! They helped me achieve my goal of becoming a homeowner!
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October 2018 by Tawnya Perry
This is my bank and the people are very nice here !
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June 2016 by Shirlee Jackson
My bank.
