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August 2023 by tfpurcell14
I purchased items from a nearby auction which were shipped through Goin Postal. All the items arrived meticulously packed and were shipped for a reasonable cost. Somewhere between the end of the auction and the items arriving at my door, 2 items I purchased did not make it in the box. Caleb assured me that regardless of who was at fault (auction house or Goin' Postal) we would come to a resolution. After speaking with the auction company and Caleb at Goin' Postal, it was decided that the items would not be recovered and the cost of the lot would be split between the two parties.In a time where customer service is nearly nonexistent, Caleb at Goin' Postal showed me that this is simply not the case. I can't thank these guys enough for being professional and friendly especially after having to pull money out of their own pockets.
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May 2023 by Brandon Shabdue
Professional, Friendly and Fast service. Caleb always goes above and beyond to make sure the customer has a pleasant shipping experience.
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February 2023 by Stuemler
Local owned and operated! The workers are personable and the owner is a local! Will use again!
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February 2023 by Jason Trador
Caleb and the crew at Goin Postal are a class act. You can count on these guys to get the job done correctly every time. I sell sneakers online and drop things off with these guys regularly. They package the items up nice and secure them for shipping. I’ve never had an issue in any way with the work they have done.
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January 2023 by Mary O.
Owner was super friendly and helpful with Shredding my documents. The people at the Shred-it site lied and said I couldn't bring more than 3 boxes to Goin'Postal. Caleb helped me out - told me there was enough room. I got a great deal on over 80 lbs of paper. Will be back!! Thank you
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January 2023 by Joey Edgemon
Great customer service.
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November 2022 by Richard Caplinger
We had a package shipped thru this place. It was insured for $100.00. He used fedex and they delivered it to the wrong apartment on they wrong floor. It was set outside the door and it was stolen . Now he wont help me get the money from fedex insurance. My son said he is rude and isn't going to do anything. I will never do any business with this place again.
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September 2022 by Greg Harkins
Great place to shop and ship very friendly and helpful Just a heads up don't take packages there to return with Amazon qr codes
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April 2022 by Geff R.
They are usually very polite and helpful, but one day mailing a package, a older man who was sitting in their establishment, started talking loud about political parties and the bible. He was even disrespectful to me while I waited for my receipt,and they said nothing. These employees need not to let anyone nest in their place of business and be rude and insulting to their clients. I may start using the Post Office.
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October 2021 by Nick Young
Quick, easy, lots of resources on hand, knowledgable, and they even did research after I was gone to hunt for the best deal for me then called back. Seriously great
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June 2021 by Cheryl K.
Went into do an Amazon return. The guy wanted to charge me $2.00 just to show how to print out the label on my app. Please... Didn't like this at all!
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May 2021 by Whitney Williams
Amazing. Such great, quick, exceptional service.
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March 2021 by Clint Reed
Shipped three items from there last week. The simple USPS envelope never made it to its destination. It was a check for some items that I have already received and it’s damaging my credibility. I will have to cancel the check and ship it direct from an actual fedex to ensure I have a tracking number. While I’m on the issue of tracking numbers, they advised they couldn’t provide me with tracking numbers for the two parcels at the time of the transaction and they would email me the next day. Not only was I never emailed but I had to call three times to get the tracking information for one of the two packages and I was never provided tracking for the other package. Luckily they ended up making it to their destinations. It’s a shame, they seem like very kind people, but some things have to be handled with care and mail is definitely one of them.
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December 2020 by Rich Mills
Very friendly and helpful! I got myself in a bind shipping a bass amplifier to an individual who bought it online. They were able to help me ship it without costing and arm and a leg.
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October 2020 by Wesley Dike
Fast and easy. Very helpful. They were able to print out my UPS labels and ship it.
