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“Anytime I read reviews, I always read them with a grain of salt. That being said, everything i read on here about Joyce is 100% true. She is awesome. This is the first time I am renting a storage unit and she made it extremely easy all while being super friendly. The whole process took less than 7 minutes to complete and I feel comfortable knowing if I do have any additional questions, I can just call and they will be address. Thank you again Joyce!!!”
9:30AM - 5:30PM
689 Old Charles Town Rd, Stephenson
Self Storage
“I have been a long time customer of Storage Rentals of America and have found the facility to be safe and secure. Diane is always wonderful to work with and so helpful with answering any questions. She is pleasant, professional and efficient in her job. Keep up the good work!”
“You’re my little vintage camper that I drove 2000 miles from New Mexico to the northern Virginia/West Virginia area In November 2024. As it happened, I did not end up storing with these Good folks, but they were so so helpful and kind! Absolutely would rent from them in the future! ??????”
“Due to unforseen circumstances my belongings ended up being in Valley Storage a bit longer than was first intended. But I thank you for keeping my things safe and secure.”
“So as you know moving can be hectic, especially when you add in moving trucks, helpers, boxes, work, finding a place etc, but Christine was so helpful and amazing!!!! I really like her!!!!! I had just moved from Augusta, ME for work and the place I moved into was completely trashed. It had mold issues, asbestos issues, leaking ceiling, flooded basement and after 6 months of that I had to break my lease!! Christine helped me get the right unit, told me additional info about Martinsburg that led to me finding a decent place ?? she also buys donuts for the customers”
“ON SATURDAY APRIL 5TH I NEEDED A STORAGE UNIT AND SOMEONE SUGGESTED YOUR. I AM VERY HAPPY I FOLLOWED THEIR ADVICE. THE UNIT WAS JUST WHAT I NEEDED. WELL LITE, EASILY ACCESSIBLE AND VERY CLEAN.
THE PERSON WHO HELPED ME, KENYA, WAS VERY KNOWLEDGABLE AND ANSWERED MY QUESTIONS WITHOUT HESITATION. WE DISCUSSED MY NEEDS AND I WAS PROMPTLY SHOWN A UNIT. SHE PATIENTLY WAITING FOR ME TO DECIDE IF IT WAS THE PROPER FIT. I FELT SHE WANTED ME TO BE COMFORTABLE WITH MY CHOICE.
(I WISH THAT MORE PEOPLE IN THE WORK FORCE TODAY TOOK HALF AS MUCH INTEREST IN SATISFYING THEIR CUSTOMERS AS SHE DOES.)
THANK YOU VERY MUCH.”
“Storage facility is in a great location. We love that we were able to reserve this and pay online. We were able to get into our unit immediately. This was very helpful during our move!”
“Excellent! Ty was great to work with - I’ve used several storage facilities over many years. Heritage is the best - storage unit and lot is very clean and location is convenient to major roads. This is a AAA+++ business!!!”
“Stored our 36' motorcoach there for 5 years. Good RV storage option. Easy access from I-81. Good-sized spaces for even large RVs. Fenced storage lot with electronic gate access. Recently enhanced security with new lighting and video surveillance. Access roads recently re-paved. Management continues to provide good maintenance and upgrades to the facility. Site manager, Elizabeth, is very friendly, accommodating and helpful. Decorates entrance area nicely for every season. All in all, a good choice in the Winchester area.”
“Super convenient. Friendly staff. Easy in-and-out. Extremely well-maintained. And the best prices in the area. What more could you ask for? Would highly recommend!”
“It doesn't look like much, but I'm very happy with this storage facility. The two women that work in the office were extremely friendly, helpful, and knowledgable about their facility. I got the smallest unit available which turned out to be a real deal. There was a special, three months for $75, $25 per month. I had been to several storage facilities previously, and they were either closed or had no units available. One I couldn't even get a hold of anyone. Ridgeway provides you the lock and keys. One time I left and mistakenly took the lock with me. The employees called me to inform me that my unit was unlocked. I really thought that was outstanding. They actually cared about the customer, rare these days. The units are clean. I have been on rainy days, and no leaks. I'm extremely happy with this facility and would recommend it to anyone that needs storage. My hats off to Ridgeway Self Storage.”
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“Sharon has been absolutely fantastic. She has been very friendly, patient and clearly explains everything including options. She is a true gem!!! The climate controlled storage units are beautiful and clean and a good value.”