South Berkeley Pharmacy is highly praised for its friendly, hometown service and caring staff. Customers appreciate how quickly and efficiently prescriptions are filled, often within minutes, making their experience stress-free. The staff, including individuals like Ken and Jill, are described as compassionate and attentive, always willing to resolve issues and provide support. The pharmacy is known for hiring locally and offering local products, which helps keep the community vibrant and connected. Customers from nearby areas, including Richmond, Virginia, have expressed strong loyalty to the pharmacy, praising its personalized care and the genuine concern shown to patients. However, recent changes in policy have disappointed some long-term customers. One customer, who had been loyal for four years, was upset when the pharmacy refused to sell single vials of insulin, insisting instead on selling a full box that was too expensive for their fixed income. This change led the customer to switch to another pharmacy that allowed them to purchase insulin more affordably and conveniently. Despite this, the pharmacy continues to be recognized for its excellent service, friendly atmosphere, and dedication to the local community. Many customers feel confident recommending South Berkeley Pharmacy for its caring staff and hometown approach.
I would like to complement the wonderful service at South Berkeley Pharmacy. I was having some med problems for refills.I so appreciate their service. Ken Trenary and Jill Holden resolved my problem. I would highly recommend their service. Very grateful to them!
November 2022
I changed from the large chain store because the service was awful there. I walked in as a new customer and my prescription was ready in 5 minutes!!! The best service I've ever had!! I will be changing all the families medication needs here. Thank you so much for a stress free experience and extremely friendly people.
May 2022
Excellent place for your prescriptions. Great costumer service.
