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March 2024 by Christi Cooper-Lehki
These guys are great! Big thank you to Elijah. Broke down near there. Elijah came to my location, then got me to the store. Worked on the car for a couple hours in the cold (turned out to be computer problem, not battery issue). I would have been stuck out of town overnight in the cold, with my dog, if not for Elijah. (Small town, limited hotel options with a large dog, and car rental was already closed). And he called to check on me later that night to make sure I hadn't broken down on my trip home! So polite and professional. Way above and beyond!!
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March 2024 by Angel Davey
Excellent service..Elijah was a very polite and helpful employee!!
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January 2024 by Bret Ridgel
Fantastic service. Needed a headlight build. Employee came to us asking if we needed help and then helped us choose a bulb from the selections. Also installed it for us. Very nice. Super impressed
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January 2024 by Laura Groves
The cashier (sorry I didn't get his name) was very helpful and friendly. Thomas put our battery in and was knowledgeable and friendly. I will definitely use this store in the future!
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January 2024 by Barb Schoppert
I currently live in NC with Westernport being my home town. I am here visiting family, and with the extreme cold weather, my windshield fluid froze up. I stopped by Autozone for some assistance fixing it and ensuring it wouldn't happen again. Mr. Agnew waited on me and went above and beyond to make sure this was fixed. He offered his advice and even came out to my car in this cold weather to check the fluid situation. With his help, I can be assured I won't have this happen again. Definitely high praises for him and this store! Thank you, Mr Agnew!! I would highly recommend this store!!
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January 2024 by Kelli Murphy
Nichole was more than helpful. I had a hole in my tire and she actually came out and plugged it for me.
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December 2023 by Destiny Secrist
I stopped in this morning as they were unlocking the door (730am) and James H. helped me right away pick out new wipers. He went through all the different kinds and which ones he recommends. After ringing me out he asked if I needed help putting them on. I told him I would figure it out, but he said it would only take him a second. He walked right out with me and put my new wipers on and I was on my way within 5-6 minutes of walking in the door! A lot of employees don't go out of their way anymore, they just do what they are supposed to do. James H went out of his way and I appreciate it!
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December 2023 by James House
I went in Auto Zone in Keyser, WV yesterday in order to pick up break light bulb for my son’s 2011 Ford Focus. I was immediately asked if I needed help from one of the sales associates named Thomas. He not only helped select the right bulb, but when I commented, “Now I just have to figure out how to install it,” he offered to come out to the car and install it on the spot!! In a few minutes, he had installed the bulb and I was in business. I tried to give him money for his kind gesture, but he emphatically refused. Thus, I wanted to leave a review - not only for his prompt service, but in my opinion, going far and above with his help!! Great service!! Highly recommend Auto Zone based on their customer service!
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December 2023 by Craig Haggerty
Helpful kind staff. Reasonable prices.
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December 2023 by Gary Howell
Usually have what I need in stock. Nice location.
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November 2023 by D Tracy
Thomas, the manager, was sooooo kind and accommodating. He went above and beyond his duty. We were visiting from Atlanta, Georgia and realized our brake light and signal lights and headlights weren’t functioning properly on one side. He Immediately went into action to find out the problem and fixed it at our request. He also checked our fluids and replenished our depleted antifreeze. Thanks to Thomas and Autozone for their policy of helping customers in need. I will never hesitate to go to Autozone in any location again in an emergency. Kudos to Autozone. ??????????
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August 2023 by Bill Martin
buying rotella for an oil change - they are offering a $20 rebate - the guys(including mgr) tried for about 10 minutes to get it to go through but no luck. maybe rotella really doesn't want to give the rebate?
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May 2023 by Brownie
Poor service. Men dress as woman and woman dress as men!!!!! Not kid friendly
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April 2023 by Layla Lewis
Usually have any part you may need, and if not most of the time it can be ordered. Helpful , friendly staff. However , the staff should be familiar with mechanics , not just the register.
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April 2023 by Kristin Rich
the workers are always vary nice
