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March 2023 by Josh VanMeter
Horrible experience! No communication within the company...Constantly had to resend important documents days or weeks after things were already sent over to process. Would not recommend to anyone!
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March 2023 by Kmears78 M.
Our loan agent, Karen did the basic expectations of her role in that she helped get the paperwork across and initial loan information to us. She messed up the content in our loan more than once and refused to acknowledge the mistake. I hoped working with a local agent would be a valuable experience, but instead felt like a transaction. We got a decent loan, but nothing different than other agencies were working to provide. Disappointed overall.
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July 2022 by Scott K.
I never had to wait or wonder if anyone at C&F Mortgage had received a communication from me. It was never long before I received an answer or a thank you to acknowledge my email. With their help we were able to go from initial application to closing in about three weeks. Granted, I was just as quick to respond to their request for paperwork. But if you do your part, they will help you get closed quickly.
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March 2022 by Clinton Faulk
Karen and her staff are very professional and knowledgeable. They helped us through the process every step of the way, no matter if it was day or night, weekday or weekend, they were there for us. It made the stressful process of buying a new home seem easy!!! MUCH APPRECIATED!!!!
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March 2021 by J Wright
Working with Karen and the other girls in the office really helped with the nuances of the loan process as a first time home buyer. They were involved, efficient, and caring throughout.
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March 2021 by Christina Ford
I’ve bought two houses and sold one all with Karen. She is amazing! She works fast and never stops it doesn’t matter if it’s holiday or weekend she will get back to you and from the time you put the offer in and it gets accepted she never stops from scheduling inspections, and appraisal to keeping you up to date on what’s going on. The couple who bought my house cake to Karen from another mortgage company hoping for a lower rate and of course Karen worked her magic and got them a lower rate! I’ve sent many people to Karen who all end up loving her! Karen closed all three of our houses in 30 days. She is truly amazing and definitely knows what she’s doing! I would highly recommend everyone go through her!
