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July 2023 by Tiana Morales
Great man!! All together helpful and nice. I highly recommend his services
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June 2023 by Jersey Evans
polite and helpful personnel helped me get my LLc set up in just one hour haven't met rusty personally yet but I hear hes a great guy always will to help you better ur buisness and his prices are very reasonable too
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March 2023 by Karissa Getz
Been coming here since my first job in 2007/2008. Still coming. I’ve drove from DC, Maryland, now coastal VA. Always been a great experience.
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March 2023 by David from Wv
Fouts service has been doing my taxes for so many years. I started having them done there in 1982. Never an issue.I can't think of going anywhere else.
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March 2023 by J.
Apparently Russell will file fraudulent tax returns. My ex wife had him prepare her taxes. Come to find out, they decided to file married/joint and plugged in income numbers from 2 yrs ago (since they didn’t have my w-2s on hand).I’m currently dealing with the finger pointing back and forth between the exwife and Russell but the IRS has been contacted and at this point they’re investigating for tax fraud.So yeah, might not wanna go to him.
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March 2023 by Rosa E Foldi-Iman
He has worked with my family and needs since 1999. Always polite and understanding. Very prompt.
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March 2023 by Justin Baer
Great friendly staff highly recommend
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January 2023 by Shawn Baker
Too much drama, can't stand it. Do not go here it's a waste of time.
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May 2022 by Laci Johnson
As a nurse who spends avid time helping people, I am appalled by this place for their lack of communication, lack of customer service, lack of knowledge with tax preparation, and lack of sympathy for the people they are causing stress. Filing taxes with this company is a huge mistake. They do not care if your taxes were rejected, if mistakes were made, if your stressed out and wanting answers, or if there is any problem at all with your taxes in general. They will not even attempt to notify you. They care about money. None of the tax preparers in the office will take the time to speak to you on the phone, even if you call them multiple times requesting it. As a tax preparer, you are suppose to follow through with the job of ensuring people's taxes are completed in their entirety, not basically state that you're too busy making more money through other customers to follow through with the service you were paid for. They will not inform you that your tax return was rejected when they are aware when electronically filiing within 10 minutes. They will not see you in the office. I've attempted multiple times and the most I can get are assistants coming to my car and saying the preparers do not have time, even when I had a SCHEDULED APPOINTMENT on 3 different occasions. I've even went so far as to type up a letter of my concerns regarding my taxes to give to Rusty so my questions could be answered, and he would not read it .No one will give you any answers. It'll be months before you recieve your return or the paperwork needed to pay the IRS, if you get it at all. I would give this company 0 stars if I could. I'm very saddened that there is a business this insensitive with so much disregard in the community in general. People deserve more. I've never had this much stress when dealing with a company before in my life and this is a process that should not be stressful. It has been almost 3 months and I still cannot get a single reply or answer. I just simply wanted to know what the rejection code was on the tax return or if they were even actually filed.Sad sad sad.
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April 2022 by Jesse Frazier
Excellent service! Polite staff! 3rd year back using him!
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January 2021 by Linda Day
I am still trying to get my taxes and my sons figured out, but nothing! I was overcharged, which bounced an account and their idea if a refund was to charge me for returning phone calls after never answering the phone! Still have no refunds, plus was audited! I filed Feb 26 and refiled April 24 and my son July 10. No help from Fouts!
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September 2020 by Mariah Malcolm
Terrible. I wouldn't recommend to my worst enemy. Took them 7 months to figure out what they did wrong on my taxes. After I called for a refund, because no one ever called me back at any point in the 7 months or acted like my messed up taxes was a priority, he called a mutual friend of ours and told her I was harrassing him and that I should "tread lighly" I'd only go if I need something shady on my taxes done because that's the vibe I got everytime I went their to discuss my taxes (which still isn't even right)
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February 2020 by william ruble
The people and the place is great I would give them a five-star myselfand I know they have a lot on their plate when the government changes so much stuff
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February 2020 by Gina Lambert
Super helpful, best prices, and friendliest people!
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February 2020 by Michael Pennington
Been going for years love it thire.
