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December 2023 by Denise Armentrout
This was one of the best hotels I have stayed at. Everything was wonderful. Thank your employees for such a great stay.
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December 2023 by Jessica Fluty
Very nice staff , very nice rooms. Conveniently located to Walmart, gas station and food.
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November 2023 by melissa Stoffel
This was an amazing hotel! It was so quiet and peaceful. So cozy inside. It was very clean. Has a gym. Had breakfast and everything was fresh and they kept up on the food to make sure it was fresh. The beds were so comfy and the pillows were so soft it was like such a dream sleep. Would definitely recommend this hotel and stay again.
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November 2023 by Rob Hammersmith
This is a very nice hotel. I stayed for two nights. Very clean. Comfortable bed. Hot shower. Good breakfast. The room is smaller than most typical hotel rooms, but that made it cozy, and I believe is part of this brands charm. There is a Super Walmart next door.
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October 2023 by itwerk4 Donuts
Originally we were going to stay at a mom-and-pop hotel, but we decided to stay at the best Western because it’s suited our needs from the minute we walked in the door and throughout our stay the staff was excellent. They make you feel at home and almost like Family. Our room happen to be on the first floor when we walk in it almost looks like the room was brand new it was so spotlessly clean although I do not know how old this particular hotel is it’s in an area that’s developing in one of the small towns in Keyser extremely comfortable beds, queen size mattresses firm. This was just below extra firm I believe with a pillow top covering wonderful it’s in blankets in each bed had five fluffy delicious pillows. We had two queen size bed one for me one for my son. The bathroom was nice inside the shower. Water pressure was excellent and the showerhead was the type that you can remove and use it as a hand held the streams of water that came out were wide, so it made for almost a massage type showerhead. I wouldn’t detract from this, but it did not have any place to put soap, shampoo and conditioner. We had to put it on the sink, but I do think they need to do something about that. The only thing that kept this from five stars was the lack luster Wi-Fi, which we had trouble using for the first half an hour to an hour. We ask the front desk if they can refresh the signal which they did and eventually we got two bars, which is just good for slow surfing not anything you really want to do on the Internet, not ideal for movies if you want to stream, I think they need to work on this. This is very important to a lot of people. I couldn’t put a half a star in there which I would’ve but it’s some thing that the folks you need to take care of. They had breakfast every day delicious eggs, and bacon and sausage, breakfast muffins, Belgian waffles, that you make yourself ample amounts of coffee, tea and condiments. And they have a constant flow of freshly baked chocolate chip cookies all day. breakfast ends around 10 AM. I like the set up when you walk in just off of the lobby is the seating area of the cafe. The coffee, tea and drinks go all night long once again, the staff was just so friendly and so nice I can’t wait to stay here again.Rooms: Excellent rooms, brand new or spotless I could not tell what they were so fresh and cleanWalkability: This whole area is very walkable everything you need to function in a small town, including a Walmart just a hop and skip from the hotelFood & drinks: Throughout the small town in by the river, you can find yourself many little breakfast in luncheonette places, but there’s one in particular that we did not eat at which was called the Chew and Chat This place is the magnet restaurant all day, long and all night long everybody goes there
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October 2023 by Charles Stanley
Although I think one of there employees was high, I still give them 5 stars.
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September 2023 by Deven Wilson
Great place 2 stay. Rooms were clean & beds were comfortable. I'd definitely stay again!! There's a sign @ the beginning of the road & u can't c the hotel from the rode @ night so make sure u pull up your GPS or u might have a hard time finding it.
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September 2023 by Becky Schweitzer
This, by far, has been one of the best hotels I have stayed in, in a very long time.Check in was easy, front desk staff was terrific, and always had a smile on their face.The room was spotless. Beds and bathroom were clean. I did not hear anyone in the hall, although I did hear someone with heavy footfalls above us, but I was already awake.Outside was a nice sitting area, and the view of the mountains with the wind turbines was spectacular!If your riding the Potomac Eagle Scenic Railroad, this hotel is only half an hour away, and is a very easy drive, with more views of the gorgeous West Viginia mountains!Thank you so much for a great, restful stay.Rooms: Very clean and quite room.Mattress and pillows were comfortable.Lots of places to store suitcases and clothing.The outlets also have USB ports on them, which is very convenient!Nearby activities: Potomac Eagle Scenic Railroad is only half an hour away.Food & drinks: Lots of fast food and restaurants within a close driving distance.There is a Walmart at the bottom of the mountain from the hotel.
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August 2023 by Robert Taylor
Very nice and helpful staff. We actually forgot a small bag and remembered about halfway through our day and called back to see if we left it there and the gentleman went up to our room and found it called us back and had it at the counter for us when we got there to get it. The bed was comfy the AC was heaven sent after being in the sun at the WV Peach Festival all day. It was a Lil bit of a ride from the peach festival however the clean room and great service was worth it.Food & drinks: Walmart and a few places near by for food Double B's ??
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July 2023 by Ancient Guardians Farm
I was coming back from Pittsburgh where I was being treated for a Timber Rattlesnake bite. My truck broke down 71 miles away from home. Got Mt vehicle towed back to my local Ram dealership and then walked 3 miles to the hotel. Was told they had rooms. Gave him my idea and then he tells me he cannot rent to locals. I do not live in Keyser I live in Westernport and my home is 14 miles away. I am told it is corporate policy and I can call Best Western. I do and they tell me it is not their policy. They don't agree with the policy but the hotels are privately owned.
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May 2023 by James Tasker
Typical hotel clean rooms comfortable
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April 2023 by benton faulk
Clean but blood stains beds are
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March 2023 by Sarah Nicole Hartman
I left with bedbugs and bites all over
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March 2023 by R. James Lamkin
My room was very clean and the hotel was quiet. Brownie points for updating the microwave clock the day of daylight savings. Would recommend!
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March 2023 by Adam Brockhaus
Only bad thing is got stuck by exit and was woke up at 6am due to doors slamming workers running up and down stairs next time I'll ask for 3 floor away from the
