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January 2024 by Christi Markwood
My sales associate was very attentive. She always got right back to me every time I e-mailed her with a question. She was knowledgeable, helpful and friendly.
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December 2023 by Ken Keller
Derek was our salesman. He was great and informative. He knew a lot about the vehicles and what made each model and package different. He answered every question we had and was very patient with me and my wife explaining the electronics and software in the vehicle we purchased.
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November 2023 by Roni WV housewife
My wife and I are in our seventies. Our previous vehicle was purchased new in 2004. Derek Coble, our salesperson at Timbrook, was excellent. He was patient and understood that we weren't familiar with the technical advances in new cars. He explained the keyless entry, the electronics on the dash and safety features so that we could understand them. Shelly Winter explained the various warranty plans available so that we could decide which plans would be best for us. Buying the car was a good experience for us because of the salespeople that helped us. We think we have made a good choice. We enjoy driving our new car.
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November 2023 by Kimberly Tichnell
Kevin Dent and all the employees there was the best people to deal with Kevin and the others did everything they could to get us in our new equinox and we love it and are so thankful and blessed with them we love our equinox and that was always my dream vehicle God bless all of them there highly recommend that dealer ship
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October 2023 by Julie Davis
Timbrook Chevrolet is a very professional, friendly, honest, and reasonably priced dealership! We have purchased multiple vehicles from there, as well as have all maintenance done on our vehicles there. A special shout out goes to Derek in sales and Heather in service for providing exemplary customer service! Everyone at that dealership is a true asset!
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October 2023 by Melissa Pilant
Had a great experience with the purchase of our new Tahoe. Kevin made it a breeze the finance staff was easy and great to work with. This car lot was a 3 hr drive for us. Glad we made the purchase. Highly recommend.
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October 2023 by Trace Schooley
Beth, Derrick, and Shelly were impeccable. Treated my wife and I greatly. Helped us tremendously. Love the truck, the service, and the people. 11/10.
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October 2023 by James Martz
The sales team helped me look at the new things. That were for 24 trucks and another one. Help me with the extended warranty and my service was excellent.
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October 2023 by Aaron Johnson
Experience was great! Kevin made the process very easy! Very happy with my new Truck!
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August 2023 by Lauren Bacorn6hhh
Kevin Dent was the most helpful salesman we could have asked for. We will definitely recommend him to anyone looking for a new vehicle & a great vehicle buying experience.
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August 2023 by David Mangold
Derek and the rest of the team at Timbrook always keeps you up dated and very informed of what’s going on. I will always by my vehicles from them they are a class act !!! Second to none
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July 2023 by Allan Helmick
Derek Cobel was very friendly and was great help thru the entire experience. I will recommend him to all my friends and family.
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June 2023 by Dylan Pellegrin
This place is amazing! All the employees are super friendly really feels like I've known them all for years when I come in. I couldn't imagine going anywhere else for a vehicle or to have mine serviced.
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June 2023 by Mike Cummings
I’m from Maine and was in Keyser for a project for work for two months. I own a 2019 Chevy 1500.I brought my truck in for an oil change and tire rotation. During their thorough inspection they found that my oil cooler lines had started to leak, unfortunately I was a couple thousand miles over my warranty. But I had bought a extended warranty.As it turns out that warranty company is a nightmare to deal with, but Heather in service worked deliberately with the warranty company and my self with scheduling to get my truck repaired and the warranty to cover.Thank you Heather for working so hard. I highly recommend anyone in the area needing Chevy service you go see Heather. She will take care of you and keep you informed.Also the dealership is clean and well kept. Everyone was friendly as I wander around with my dog waiting. And prices are more than fair.I don’t know what Heather makes but it isn’t enough!
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June 2023 by Harold Smith
It was a very good experience. The shop was clean everyone was very nice and answered all my questions. The service was prompt. Over all great experience from day one.
