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September 2023 by Alan Fluharty
Had a problem with my Honda trim unit. After spending over $2,000 at another 2 “Honda dealers”, Roger Smith fixed mine under warranty.. the others said I Caused the problem and therefore no warranty.I’ve been fighting this for 4 years.Highly recommend them.Finally… peace of mind.
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January 2023 by Jeff Kitts
Purchased a Honda 5 hp motor from roger smith back in March , first time out it ran great, second time it wouldn’t start at all, so took it home pulled plug and dried out cyclinder, third time out it ran for 30 seconds and then quit, called down here and told roger what it was doing and asked him if it would be covered under warranty and he said it sounded like needle valve was stuck open, and it might have dirt or debris in the carb, and then said it’s $90 a hour labor rate, instead of saying bring it down I’ll get it taken care of it. What’s the use of a warranty. As much as I hate to I’ll be going to great outdoors marine. I know you don’t care pal, you pricked me on it, I’ll paddle a boat before I come back.
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January 2023 by Brittany Lively
Terrible! A friend had them fix a boat and he charged him and didn’t fix it. He ran the boat and it had no oil getting to the motor so the boat will not run and it is $9,000 to fix it! He tried to speak with the owner and he basically said SOL! Terrible customer service! Don’t use this place!
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January 2023 by dennis huffman
Way to expensive. My God replaced 2 small seals. 83.00.
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January 2023 by John Boroughs
Good service, good people!
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January 2022 by Kenneth Holden
Nice place good prices great service will never take my boat anywhere else
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January 2022 by Charles Reffitt
I will never trust anyone else to work on my boat. They were completely honest and fair.
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January 2022 by Jim Duncan
Best boat marine work shop around.
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January 2022 by Bee Jay Goody
Good shop
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January 2021 by Teresa Stephens
Thank you Rodger for helping us to make our pre-retirement years fun and relaxing.⚓?
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January 2021 by Terry Blake
Friendly, spends a lot time explaining.
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January 2021 by James Lester
Very helpful staff
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January 2021 by Rodney Scott
Knowledgeable with service parts
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January 2020 by colin jones
Not the biggest dealership in the area, but a much more personal service. Great place to get a boat.
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January 2019 by John Crabtree
Never been there
