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October 2025 by Nancy Martin
Chentell setup my new Apple Air Phone, transferred all my information and saved me money. You can’t expect any better service than that. Everything went without a hiccup. 👍
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September 2025 by Joshua Carr
Super helpful and down to earth didn’t try to sell me things I didn’t need.
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September 2025 by Brooke Glover
Cody was fantastic and very informative and knowledgable. Very friendly and made the process of transferring from another carrier smooth.
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September 2025 by Maggie Smith
Not sure of anyone’s names, but a few weeks ago I went to get some help transferring plans. Understandable that they couldn’t complete it, but whoever the girl is was completely rude and did not seem like she wanted to be there. She made the attempted process so much harder. She was talking to my mom and I like we were stupid, and not being very clear about the next steps in order to complete what I originally went for. The guys seemed cool but they weren’t the ones helping me. I went to a different location in Roanoke and it was much better.
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September 2025 by Cynthia Shea
I have had plenty of unpleasant experiences at AT&T stores in general, but the staff in Lewisburg (especially Cody - happy birthday by the way) changed everything! It just goes to show how experienced and caring staff can really impact the customer and outcome. I didn’t really want a new phone, but after walking through the alternatives and having informed guidance, I am very happy with my iPhone 16. Thank you to everyone on that store and keep up the good work!
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September 2025 by Sheila Maloney
This AT&T store is always very knowledgeable, professional & helpful.
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September 2025 by Dale Dobbs
Our in store transaction had to be the swiftest and smoothest we have ever experienced with buying new iPhones. We couldn’t be happier with the great customer service provided by AT&T.
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August 2025 by jan cahill
Cody and Ben were great. They worked tirelessly for close to 3 hours to help me with a problem and restore service that was more of a Samsung issue versus ATT. Thanks again guys!
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August 2025 by Linda Philo
Not at all helpful
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August 2025 by Maverick McCoy
Everybody was so nice and understanding and had a lot of patience!
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July 2025 by Christina Cribbs
Great customer service - Ben is very knowledgeable! Thank you for a great experience!
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July 2025 by sambrick 9
Cody was great, easy to work with. Kept everything short and sweet just how I prefer.
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June 2025 by Allie Womack
I had the best experience here. Ben was able to assist me and was so quick and professional. I am so glad for his help.
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June 2025 by tom sykes
New phone wouldn't send messages. No one could figure out why. But he did. Great guy. And really patient
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June 2025 by Makayla Scott
Worst most terrible customer service ever. :(
