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February 2024 by THE MAN IN THE ARENA
They made me feel they were tuned in and listened well. I highly recommend Candlewood. Leslie is the best daytime employee and covered every detail. The Corporate HQ will get a letter of this employee setting a great example on how to provide customer service.Thank you, Candlewood Suites. You should market to nurse agency recruiters in coordination with the hospitals as it was an employee of a hospital who personally gave her time to locate reasonable location. Yes, I would commute 35 miles to and from work to stay at Candlewood Suites in Logan, WV, and I work in Kentucky!thank you kindly!
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January 2024 by Bill Myers
A very basic hotel with very basic amenities.
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January 2024 by Edward Howard
Everything was great. Staff was great! I ran into a small issue with the initial room and they upgraded my room at no cost. They made it super easy to swap rooms. Both rooms I was in were very clean. Even the beds and pillows were great.Rooms: My room was very clean and spaciousNoteworthy details: Very friendly staff
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December 2023 by Cherry Skidmore
Cooler was
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November 2023 by Sampleguy
Extremely satisfied with the
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November 2023 by Mary Thomas
Rooms: Room was very clean. All the amenities of home... just like your very own apartment.
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August 2023 by Scott MacLean
I stayed one night. The front desk staff were superb, very nice, friendly and helpful. The rooms and common areas seemed clean, and the room was well-appointed. Unfortunately, I woke up in the morning absolutely covered in itchy bed bug bites. The hotel needs to do some serious bedbug eradication.
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August 2023 by Robert Coil
No display on the microwave and the refrigerator won't make ice. The room was clean and quiet, and the front desk courteous. To get towels or sheets you have to take the old ones to the front desk.
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June 2023 by Autumn Wright
They are really friendly. Very helpful. I wish the rooms were bigger its hard with two kids my husband is here to work and he is working overnights so there is not a lot for us to do while he sleeps during the day except work out. They have a gym and free landry for you to do yourself. That's very convenient but only two washers work and one dryer!
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June 2023 by wayne carroll
Have been here several times. The rooms have always been clean lots of room and kitchenettes if you are into that. Safe area never had a y problems. We will be back.
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May 2023 by Scott B
I like the rooms have small kitchens. Small electric stove, dishwasher, full size refrigerator, sink and microwave. The lobby, halls and elevator..yes singular elevator is very dated and worn looking. Parking lot is very small but conveniently located right off rt10.The biggest let down for me was the gym. All the equipment is very worn and dated. Most of it was broken and couldn't even be used. The dumbell set was a joke. They had one 10lb dumbell..not a set..just one. Nothing less than 10lbs and then it jumps straight to 25lbs. The bench/pulley system was broken and could not be used. They had nothing there to wipe down any of the equipment to sanitize.I probably will not stay again. There is a Holiday Inn just miles up the road so I'll probably give that a try next time I'm in the area.
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December 2022 by Dorisette Elmore
F- they don't know how to talk to guest. I feel they are a little racist. EspeciallyThe manager that was on duty when I was there. Going in people room taking things. I know a couple other people that's had trouble with that night crew. Then don't want to give you your money back or Deposit
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December 2022 by Nancy Pay
Front desk personal were phenomenal. Very friendly and helpful. We were interuppted late evening by someone with a key. They didn't knock, just inserted a key and tried to enter. Our door protect was lached, so she was unable to enter. She closed the door back without apologizing or saying anything. The hot water never really got hot, only warm. Didn't feel the dishes were properly sanitized due to the lack of hot water. The bed was uncomfortable. There was alot of loud street noise. The rooms however; are clean and well equipped.
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December 2022 by Tyler McHale
Beds and kitchen are the best thing about this hotel. Tvs in room are probably 2000s model so sub par for a suite room. Internet is slow w 3mb D and 1-2mb U. Gym is in horrible condition. Parking lot spaces are cramped as well as small. Laundry room was always full but for free I cannot really complain too much.
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November 2022 by Rashelle Stiltner
We had an excellent time with our family after the opening day of the brand new race track, Almost Heaven Motor Speedway in West Virginia. The service was great and the rooms were very nice, The staff was lovely, and it was a relaxing experience.
