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December 2023 by Yaboijosh
I ordered a blanket for a memorial service. I paid $139.03. For that price the blanket is usually displayed on an easel and at the service. The blanket did not make it to the memorial service. It was delivered to their home 3 days after the service. I did not know the blanket did not make it to the service until the family called me three days later to thank me. When I called the floral shop I was told that they did not present it on the easel because it was delivered to the home. ???? She would not refund me nor give me a discounted price. It is a sad day when a business takes advantage of grieving people. I would not recommend this flower shop.
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September 2023 by Aimy Caracoglia
Great, reliable flower shop esp for long distance ordering; sent me pic of flower arrangement & receipt w/out having to call them! Highly recommend!
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September 2023 by Henry Vinson
Jackie did a fantastic job when she owned Cottage Flower Shop. The new owners are extremely helpful and do fantastic work. They are the best.
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July 2023 by Anita Cook
I'm not sure where the previous issues stemmed from but I dealt directly with the owner and she went far beyond my expectations. We had a sudden death in the family, us being in Calif we had no idea who to choose- so I just called until someone answered and I couldn't have been luckier if I wanted! I didn't read reviews because you never know what prompted the negative write ups! She not only talked to me after hours she assured me it would be beautiful! And it was! So if you need to order from out of state- go for it! You shouldn't be disappointed! Thank you Cottage Floral you came through in a rush and we loved it!Sorry I posted the picture twice- that's on me.
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February 2023 by Stacy Moore
My sister passed away and her husband went in a ordered 10 baskets of roses. He specifically told her 3 different times what he wanted and what he wanted on the cards. When she brought the flowers to the funeral home, she only had a card on one basket and it wasn’t even what he told her to write. The funeral home fixed the mistake for him. When I called her and ask why she didn’t put cards on all, and why the one didn’t have what he told her to write. She got an attitude with me, she said he never told me he wanted cards on all of them. I was with him and he was very specific as to what he wanted. He told her not once but three different times, she even wrote it down. When she got to the funeral home she started moving the flowers that was there and putting hers in place of it. My brother in law paid this woman in cash a large amount of money for this and she couldn’t even do what he wanted. She is very rude and unprofessional. She will never do anything for us again.
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February 2023 by Greta W.
they are rude!! My fiancé went in there to get some flowers and they had horrible attitudes
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August 2022 by Debbie Collins
The lady I spoke to was kind and very helpful. I explained what I wanted, and she did a great job. The flowers are beautiful, and my daughter in law was surprised....!Thanks Again!!
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June 2022 by Lee G.
I went in and ordered a casket blanket. The bill with tax was over a thousand dollars. I expected it to look like what I ordered. It did not cover the top of the casket. She tried to explain it away by saying what was in the book doesn't look like what you get. WTF? I should have stayed with the $300 order that looked about the same as what I got. She is a liar and a crook. Do not use her.
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October 2021 by L C
I lost my mother last year. I was told by my aunt to order a “spray” for the casket. I had no idea what it was. So I called to order it. It was over $300 and it came with dead leaves and soggy petals. It was ugly and as sad as the occasion.
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December 2020 by K Pow
I lost my mother last year. I was told by my aunt to order a “spray” for the casket. I had no idea what it was. So I called to order it. It was over $300 and it came with dead leaves and soggy petals. It was ugly and as sad as the occasion.
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December 2020 by Tim Shell
Great place, friendly, accommodating staff, great value.
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October 2020 by Michael Hall
This flower shop is, in my opinion one of the best around!!!! The lady that I spoke with was one of the sweetest and most patient person I’ve ever seen!!!I give her some of the craziest directions to a destination to deliver flowers to my wife!!!My wife was absolutely ecstatic over her flowers!!!!They was perfect!!!! I would definitely recommend them to anyone!!!!!
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June 2018 by Michelle Browning
I moved away from Logan years ago, but I've always been able to count on Cottage Flower Shop to deliver flowers to my family still there. They've delivered flowers for birthdays, Mother's Day, and funerals. Even when I call at the last minute, they always accommodate me and get the flowers there in time. The owner has been professional, respectful, and genuinely nice. I highly recommend this flower shop!
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April 2017 by KimberLee Centeno
I ordered flowers for Mother's Day and was extremely disappointed in both the flowers and the service. The flowers were not what I ordered. They had made subsitutions in the not only the flowers but the colors and when I called to discuss it, the owner began to scream.. NO YOU DID NOT , NO YOU DID NOT.
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August 2013 by Bren S.
Just let Barrie take care if you. She owns the shop and is prideful of her customer care. She suggested the most tasteful wreath for my friends bereavement token, and it was well received. I was calling long distance and she met my every need easily. Prices are reasonable, ESP delivery.
