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November 2023 by Kiersten Franks
Liz is amazing!! She helped my rental process go smoothly and she was so friendly. The office is kept very clean and I can tell that Liz truly cares about her store and customers.
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November 2023 by Fluffie LuvsU
We had excellent coverage. We communicated easily . Very friendly. A great service. We lost our sheds due to loss of income. They kept in touch and so did we. It was life and misfortune. They were so kind to us. They are wonderful.
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November 2023 by Bill Gursky
Despite having friendly staff, the cost increases have increased 21% over the last 3 years. As regular as clock work, as a customer, you can expect the monthly fee to increase a minimum of $15 annually.
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October 2023 by Chris McKinstry
Worst storage place I have ever had. They hike the prices up constantly, they nail you with both late charges and overlock charges after 5 days. I called and said I wouldn't be able to pay until the 6th. They said that was fine. They still charged me the late charge, and they slapped a lock on the unit while I was waiting to pay the bill on the 6th. They knew I was there and still did it. Do yourself a favor and take your business elsewhere.
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September 2023 by Taylor Johnson
The lady at the counter was great. We came in right when a rather rude customer was being helped and at no point did the worker treat us with anything short of respect and kindness
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September 2023 by Matthew Marye
From the phone call to in person customer service, everyone was a delight, very friendly and very knowledgeable. I was extremely happy to find out out much cheaper it was to store my car or my semi for a month compared to other places near by. Both the ladies I dealt with, were extremely efficient and very to quick to respond to my emails and questions.
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August 2023 by Lois Clarke
Liz was amazing! Very helpful and accommodating to my needs.Met Kiersten, a new hire. If she's learning the ropes from Liz, rest assured you will have another A+ customer agent!This location came highly recommended,I know why. Clean, friendly, informative.Thank you for an easy decision and your help, Liz!Would definitely recommend this location/business...even if a little out of your way
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August 2023 by The Sickest Model
Elizabeth was awful, this place is a dump, ruined my stuff, refused to let me file a claim, and Elizabeth stole over $1000 and then claimed there was no record of my payments. Do not pay in cash here, do not store valuables here. Elizabeth also attempted to start a physical altercation with me with zero provocation. I can’t believe she still works here, the whole company is crooked. They deactivated all their emails once I tried to file my claim. Go somewhere else. This place is the worst. I thankfully have a much better storage facility now with Self Storage Plus.
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August 2023 by Lydia Hoopsick
Needed a unit on Sunday was able to Book online and unload same day! Opened unit to find a cute welcome note. Just what I needed after a long day of travel.
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August 2023 by Clayton Hansen
The woman working was super friendly, quick, answered all my questions before I could ask them and even gave me a free golf cart ride to see the unit before I made my mind lol! Clean place good vibes good ppl good prices 10/10 best storage unit ever
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August 2023 by Jeff Christy
Wonderful staff! Super clean facilities and easy in and out access. Prices are great!
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June 2023 by Google user
The staff was extremely polite and helpful. They went out of their way to make sure that all my needs and questions were met and answered. They were a joy to work with!
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June 2023 by Rodney Mauck
The staff was extremely polite and helpful. They went out of their way to make sure that all my needs and questions were met and answered. They were a joy to work with!
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June 2023 by China Payne-Anthony
It was great working with Valley storage in Inwood. I was nervous about my parking spot and they put me at ease as I am a first time RV’er. I appreciate Elizabeth and Valley Storage.
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May 2023 by emily t
It was really easy to sign up and get access to our storage unit right away, no appointment needed and overall very quick and easy process! Signed the lease and started using the unit same day.
