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August 2024 by Kasey Connelly
Great Guy. Great Place. Would Highly Recommend Coming Here For A Vehicle
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June 2024 by Jeannine Buzza
Very easy to work with,no hassle.
Great prices highly recommend..Thanks Jay.
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June 2024 by Howard Harris
My experience at Cascade Motors has been a pleasant surprise. Jay the owner had been excellent from start to end. He has stood by everything as advertised. My car had one issue that needed fixed. Jay was very good with organizing the repairs to my car. Jay is definitely a man of his word. I would recommend Cascade Motors over most major dealers.
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June 2024 by Ben Kethley
Cascade had a great selection with great prices! Extremely easy to deal with and professional from start to finish. Love my new wrangler!
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June 2024 by Mike Wiens
I’m never buying any cars at this place again!!! I bought 2 cars at this dealership and both of them broke down after a few weeks and both of them need new engines. He told me the brakes were new and the vehicle just got serviced, new oil and everything. That was a $8.500 vehicle. Two weeks later in the shop they tell me that it was absolutely dangerous to drive that car on the street. They thought I got the car from a junk yard and wanted to put it back on the road. The other vehicle was a truck that dropped the oil pan in the middle of the interstate and almost got me in a really bad accident. After I told the mechanic at what car dealer I bought the vehicles he immediately shook his head and told me he already had not only a few junk cars from him in his shop.
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June 2024 by Patrick Hassler
Dealing with them while out of town was trying to buy a jeep. So I had family arrive after the time we were told they would be open and waited more than 20 minutes , with us trying to call and text the numbers with no answer until almost an hour after we left: Response was “ I was here but left to get coffee” tried explaining that they would come back up but was told well they better hurry someone else is coming to look at it. Well if you were there in the first place it wouldn’t have been an issue or rush for time. They only care about making the money right there and then. If you’re looking for a professional used dealer with a some sort of human decency then recommend Looking elsewhere. Glad I didn’t actually fly up last minute they lost the cash in hand deal and no apologies or anything just a text later “JEEP SOLD” And then 30 minutes later a Sorry man.
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April 2024 by Mason L
Great customer service, thank you
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March 2024 by Michelle Huff
My husband and I couldn’t be more happy with our purchase. Jay was very helpful, honest and explained everything even the bad that comes with certain vehicles. He’s certainly an honest person that I would buy from again. We also had no choice but to bring our 3 small kids with us which was no problem with Jay, he was very friendly. We recommend him 100%
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March 2024 by Dean Files
Purchased vehicle from them on a Saturday. Was told that they would call my insurance company with vehicle info Monday morning first thing. As of Tuesday late afternoon, my insurance company had to idea I had purchased another vehicle. I called cascade to notify them that they dropped the ball. I was told the salesman was off Tuesday so I would have to call. After I told him that we were promised that Monday cascade would take care of all of it, the man told me forget it that he would call my insurance company then he hung up on me. Customer service?? What happened to honoring your word? They also added an expensive warranty on the vehicle loan that my son did not want. Fast forward....serious engine mechanical failure. Warranty company refused to cover it. Warranty not worth paper its written on. Buyer beware
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February 2024 by William Coogan
I have purchased several vehicles from Cascade Auto Sales and have never been more pleased. Last week, I purchased (2) more vehicles from Jay @ Cascade Auto Sales and he did not disappoint me. He was honest, and also paid for a couple of minor repairs needing to be done to my 2011 Honda Accord Crosstour (light bulbs needing to be replaced). He set me up an appointment with his repair shop and everything was taking care of. I highly recommend Cascade Auto Sales if you are looking to get a quality and reliable used vehicle.
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February 2024 by Jennifer Martin
They are very nice and they ill work with you. They are fast and efficient, very pleasant experience. Will come back for hubby's truck
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December 2023 by Katelyn Leasure
Jay was very helpful and honest, sent me home in another vehicle that i was very happy with. Highly recommend and he will get more business from our family. Thank you jay!
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December 2023 by Dustin Knott
Best customer care and jay is the hands down best used car dealer in wv and knows how to treat customers and respect and work with them as well I would not go anywhere but cascade used auto sales
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October 2023 by Max Monroy
Hands down the best customer service !!
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September 2023 by Valerie Shane
A great experience for my daughter's first car purchase.
