Horizon Goodwill Retail Store offers a mix of shopping experiences with a variety of items and decent prices. Customers have found some great deals, including new-looking clothing like Star Wars sweatshirts and football shirts. The store is generally well-organized and clean, with items often being brought out throughout the day. Prices are usually reasonable, especially when shopping with discounts like half-price color tags. However, the availability of items can be hit or miss, and at times, the store may have minimal stock. Customers are encouraged to bring their own reusable shopping bags, as plastic bags are no longer provided, and there is a limited number of shopping carts. The staff includes friendly employees, though some customers find service inconsistent, especially during busy weekends when help can be hard to find. Some shoppers feel prices are higher than expected, sometimes comparable to new items, which can be disappointing. The store is appreciated for its unique finds and deals, making it a favorite for many, though some think prices could be more affordable. Overall, it is a good place for affordable shopping, especially for work clothes and everyday items.
For a little store this place has a lot to choose from much more than the ones in md and it is cleaner as well
October 2025
Always a pleasant shopping experience at this particular location. The store is always well organized, and kept very clean. Recently started a customer rewards program, I think it's a great idea.
August 2025
Martinsburg Goodwill is a lot better than Berkeley Springs Goodwill. Pretty big selection here at the Martinsburg one. I found a lot of nice dresses first time checking this one out!
