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February 2024 by Joshua Sims
We came to buy some dressers and the salesman Tim Price was very helpful and not overbearing at all. He allowed us to browse without hovering but stayed within distance in case we had questions. Little pricey but what isnt nowadays. Overall great experience
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January 2024 by James Casaly
Tim was awesome!!! He would offer some suggestions then walk away and come back to see what we thought and then would make other suggestions until we found our bed and sectional. Never ever felt pressured and was a great experience. Would definitely recommend!
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January 2024 by LaTrenda
Second time at this location. Service by the cashier was excellent. The sales staff was okay. The prices are good. I had an issue with a chair I purchased online and they were very accommodating.
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January 2024 by Kevin Robins
It was a pleasure working with Tim Price. He was extremely helpful and allowed us space to discuss things with no pressure. He was very knowledgeable and we look forward to working with him again on our next furniture purchase.
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January 2024 by Wade Cherry
Jake was very helpful he met our needs in sold us great quality furniture.
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January 2024 by Mike Cenate
Luke was wonderful to work with!
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January 2024 by Carol Reid
Grands is the best the staff is so friendly and helpful
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January 2024 by Michael Clarke
Jake was very helpful & so was the rest of the staff including the managers. Will definitely go back.
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January 2024 by Barbara Hartman
I was looking for just the right recliner. Within minutes of going into the Martinsburg Grand Furniture Store, I found what I wanted. The salesman was knowledgeable and quick. The office lady was personable and knew what she was doing. I will shop here again.
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January 2024 by Doug C
Jake was outstanding in customer service. He was patient and very helpful in answering all our questions.
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January 2024 by Kelly White
Rhonda was attentive to our needs, listened to our requirements and presented us options that fit with what we were looking for.
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January 2024 by Fred Mcnulty
I'm still waiting to see if I get the delivery of chair on time otherwise I'm happy with grand home co
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January 2024 by Renee Spicer
Bruce was very helpful even though I was looking for something very very specific. I appreciated his suggestions.
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January 2024 by Rich Ingelido
Very professional sales on the phone. Ordering Daybed was easy process. Unfortunately they do not deliver to our area. So we are driving and picking it up.
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January 2024 by Edger Esguerra
They had exactly what we were looking for and the sales associate Jake was very helpful. So excited for the delivery of our new living room furniture.