H&R Block tax professionals know taxes and can handle tax needs and maximize refunds. The service makes filing taxes a breeze. Appointments typically run on time, and the staff is friendly, knowledgeable, helpful, and works quickly. They happily explain each step and answer all questions. Tax pros are described as prompt, funny, warm, competent, fast, efficient, and effective. Clients can set up an appointment at a local office, like the one in Martinsburg, or work with a tax consultant from home using the Digital Drop-Off service. For in-office visits, well-being is a top priority through deep cleaning, disinfecting, and social distancing. While walk-ins are sometimes accommodated, it is often best to make an appointment as offices can be booked up. Many reviewers note the service is a bit costly or pricey but feel it is worth it for the confidence and protection. H&R Block offers packages for peace of mind, backing clients if an audit or issue arises. Overall, customers report pleasant experiences and plan to return.
Taylor was amazing she was very polite and helpful. She made sure that I got the most out of my tax return and I couldn't have gotten a better tax pro! I'll definitely be here next year
April 2026
Gail Chilcote was fantastic! She explained everything and was efficient but she was also extremely nice and the process just flew by!
April 2026
Jessica Albright did a fantastic job! I highly recommend!
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
