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July 2023 by Anna Kesner
Had a real good experience, this was my first time there, but will definitely go back.
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February 2023 by Philip Morris
I came in for a ring removal. I was told by another store that the inlay would be damaged. This was not the case here. The gentleman did excellent work. And was not only able to save the design but was able to do it so it could be enlarged.Definitely will be returning here for all of my jewelry needs.
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September 2022 by Mossie Wright
Best Jewery Shop in Martinsburg, WV.Great customer service & hidden Gems one can find.
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August 2022 by Frank Hartwick
Nice people and will help you with your questions
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June 2022 by constance archer
Great jewelery store. Very helpful as jeweler does certain things that he doesn't charge for like checking if gold or gemstones are genuine and his prices are reasonable and carries a large selection of stunning jewelery and beautiful clocks as well.
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February 2022 by Stephen Rickard
Took a wristwatch in for repair on October 5th. Was told by Mary it would be 6-8 weeks. Was finally contacted in January it was finished. Picked up the watch and the illuminated "pip" was missing from the bezel. The old man behind the counter offered to have his guy look at it to see what could be done. The answer should have been we will make it right, but that was not the case with this place. I wanted to keep my business local, however I will never deal with this place again and I encourage anyone who is considering it to find somewhere else. Unethical and dishonest people.
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November 2021 by Johnny Bennett
Excellent service. I dropped off a dozen watches for battery replacement, the owner replaced one battery in my work watch while I waited. The others were ready the next day.
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October 2021 by joe snell
I've had watches repaired and adjustments on jewelry done with Bill Caldwell at Roberts Jewelers. Excellent work.
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August 2021 by Marna Howard
They always provide great service but I swear to God they have never dusted that place. And I don't think they've ever updated the inventory.
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January 2021 by Robyn Ann
Interesting pieces of jewelry, great service.
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September 2020 by Karen Randolph
I went there to get 2 diamond rings sized. After a week I received a call telling me the rings were ready. I stopped in to pick them up and she started adding things up without even showing me the rings. I took the envelopes and emptied them and proceeded to try on my rings. Neither one was ever worked on! She sized them in front of me and said "oh I don't know what happened. He's been sick." What a shame the small business is resorting to straight up ripping you off!
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February 2020 by Christopher McKinnon
Excellent Service
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December 2019 by Belinda Catrow Eidsness
My family jewler for many years!
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October 2019 by Doris Bledsoe
Best jewelers in the area Been going there for years.
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August 2019 by Mike Jones
Great shop. The nicest jewlery in town... hands down.
