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January 2024 by Luis Felipe González Chirinos
I only went for a sim card, and the young woman was very attentive
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January 2024 by Brandy Rabon
I want to say thank you to the gentleman that helped me today. I have a terrible memory and can't remember his name but he was so helpful. I was in on 12/23/23 around 1pm. Places need good employees like him.
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January 2024 by Chris P.
Great customer service. Highly recommend because they have people there that are great at problem solving and getting the job done
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November 2023 by Kelly Thornton
Great experience
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August 2023 by Tashiba Black
Never seen a business NEVER answer the phone
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July 2023 by Rose
Jasmine is the BEST Customer CARE SERVICE.Metro P cs is the only ones that have the plan to 4 phones for $100 tax included. . We been with them along time n they haven't scammed us. Just do the PRE PAY. DONT SIGN A CONTRACT.
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November 2022 by Eric Penner
Shannon and Will were such a big help! Very polite and professional. The service was fast and amazing! I absolutely recommend you stop in and see them. Best experience I've ever had getting signed up for a phone. Thanks Will and Shannon and Metro by T-Mobile.
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November 2022 by Hurshel V. Ricks II
Your team is the best. Great friendly conversation with expert knowledge about their products and services. Thank you Willie and Shannon from me and my mom Beverly! We even spoke about fighting cancer together while getting the device programmed.
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November 2022 by Sadiga Burgos
Will is a wonderful employee..he helped me, and was kind nd polite...
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September 2022 by Cathy Starliper
Mr Clifton Curry at the Martinsburg location was the best salesman I have ever dealt with in my life buying a phone or anything really he was very smart very intelligent and very nice kept a beautiful smile on his face and he just knew the right thing for me and he knew what I needed and he was very fast at his job
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August 2022 by Hope Coleman
Clifton. You are the worst manger I have ever seen. Bet you didn't notice that I walked out of the store. You talk to your employees awful. You use awful curse words infront of customers. Yelling and curing at you employees infront of customers is very unprofessional. I'm surprised that this store is still open or ran by you. You should be replaced.
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July 2022 by Melissa Flores
The manager and Raven were amazing. I upgraded two of my phone on the family plan and Raven was so helpful. Great experience at this location. Thank you guys
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June 2022 by Froilan Anzardo
Alexi is the only good mobile expert that has worked in Martinsburg, sad that he is now in Winchester. The current manager in Martinsburg doesn’t know what he is doing. ?he’s a complete mess. He is always arguing with all his employees and thinks he is the best when he can barely sell a phone plan. ?not to mention that if he is a manger he is supposed to be answering my questions. Instead I had to go to Winchester to get the best customer service from Alexi.
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June 2022 by Clifton Curry
Amazing customer service we will make you feel like a family and best service you can receive
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May 2022 by Clifton Curry
I have took over as District manager and I have brand new staff and we have a lot more better customer service and you will receive the best customer service, best deals, and everything you will ever want in a phone company! We are strictly family oriented
