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February 2024 by Amanda Murphy
Staff was rude immediately upon entering the store. I just turned around and walked back out.
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February 2024 by Skyler Bilodeau
I have been to different Sally’s in different locations many times before and have always HATED my experience. I was very hesitant of trying this one. But I am glad I showed up. The lady who was there tonight (I’m sorry I forgot your name. Long Purple hair) said hello to me, stopped stocking and walked over to me and asked what brought me there. I informed her that I got bored and just went with bleaching my hair without a game plan. She asked me all the right questions, gave me several options, and did not try to up-sale me. She was professional and honest. She introduced herself and was very patient with me, who had no idea what I was doing. And everything I bought tonight, worked!! I have never been happier! I am not quite sure on how all the other workers are there, but my Five Star review definitely goes to her! Thankyou!
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August 2023 by Shawanda
Very limited on what they have. Don't know why they are there
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May 2022 by Lumina Elizabeth
This location is completely unprofessional and the people who work here are absolutely petty and fake. They pretend to be nice only for sales, they aren't actually nice. I applied here not too long ago. They took me in circles for almost 2 weeks to give me an answer if my application was looked over. Once they gave me an answer, I got the interview the next day which was a Sunday. It seemed like it went well and the lady said she would call me to tell me if I got the job on the following Friday. The day came where I was supposed to get a call and I did not hear back at all. I called and asked why I did not receive the call. I was taken in circles yet again, workers telling me the hiring manager wasn't in even though she said she was. So I get told they'd call me back on the next Wednesday when she would be in supposedly. Well, she still didn't. So I called again and asked why I still had not received a call. They told me she sent out an email giving my answer to me. I never got a notification for it but apparently it was sent the day before the manager was set to call me. Moral of the story, this place is fake as hell. I don't mind buying from Sally's but I definitely don't want to help the females here at all with sales to that store. I'd rather spend my money else where
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June 2021 by Courtney Gelety
I popped in about 15 minutes before close real fast to grab developer and a color, and the employee felt the need to announce "alrighty __ more minutes left before close." every two minutes, literally, repeatedly. I work in retail, I get having customers taking their time after close is annoying, but this was a bit much and the store was still open.A short "hey just an FYI that we close in 15 minutes!" or whatever when a customer enters is MORE than sufficient. You don't need to countdown for me like I'm four. :)
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June 2021 by Sharon Ramirez
The staff are very helpful ?! I love this store they give great advice as to what hair products/hair dyes are better depending on hair type and texture. Very knowledgeable people.
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April 2021 by blgra866
The guy that works there is an absolute gem, even when the store was closing in 2 minutes he took the time to help me. You need 5 more of him for every store I visit, he puts a big smile on my face. Keep using that coconut oil baby!
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January 2021 by Link Raneri
The staff was really nice. I go here all the time for hair supplies and make up.
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January 2021 by Melissa Dennison
Helpful staff!
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December 2020 by Michael A. Jones
Great service! But they are by BEST BUY not THE Mattress store in Martinsburg.
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December 2020 by Rebecca Ward
Very informative staff, helped answer all our questions. Will definitely be back again!
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July 2020 by Terri Seal
Thank you so much to the man that helped me earlier today (July 7, 2020). I messed my daughters highlights up and you were amazing!!Her hair looks PERFECT now thanks to you!! ❤️
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January 2020 by Atlantis Raneri
The staff was really nice. I go here all the time for hair supplies and make up.
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October 2019 by Kristy Gray
They really need to change the sign hours in the door or your web site. Door says open 11 on sundays but your web site says open at 10 on Sunday.
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August 2019 by Samantha Pyles
The time that is listed says that this location opens at 10 on Sundays. I am currently sitting in front of the store and the door says 11. I went out of my way to visit this store and now I have to sit here for 50 minutes.
