-
March 2024 by Todd
Told me to go to corporate for a refund on a pizza that was just placed 5 minutes ago. Very unsmart unsuccessful
-
February 2024 by Kendyll Hess
Annoying. Gino’s has gone so far down hill it’s unreal. Food is never cooked. I have to order it well done or the dough is raw and that doesn’t even work half the time. Honestly they deserve to go out of
-
October 2023 by Michelle Shamblin
I have always eat there pizza and stuff. I remember them when I was a kid.Kid-friendliness: They have chairs for kids to set in
-
May 2023 by Roberta Hysell
The one in point is so
-
April 2023 by Crystal Lee
They have the most delicious gluten free pizza. Can't go wrong.
-
January 2023 by Justin Adkins
Great service and good food they been improving the last few weeks we been ordering thereParking: Mason location plenty of room
-
January 2023 by Crystal Marshall
Food is good but the prices are
-
December 2022 by Lacey Barnette
Super friendly staff and the food is amazing
-
November 2022 by Roger Kropka
Great food, service, and prices.
-
October 2022 by Aaron Casto
The food was great! The service was even better! Everyone was very nice and helpful. The best Gino's I've been in.
-
October 2022 by Angie Adkins
We used to love this Ginos. We used to call and didn’t even have to tell the lady our order because we ate it so often she already knew our order. It is steadily going down hill. My husband called this evening and was told 20 to 25 minutes after holding for 8 minutes. I got there in 20 minutes and was told by the young man he didn’t have an order under our name. Well the girl that took the order didn’t put it in, (not just our order either I believe there were 3) so I had to wait 15 more minutes. When I returned to get it there was no thank you, no sorry for your wait nothing. This was probably my last trip to this Gino’s. Poor service and the pizza was not good. Oh and it was not that busy either. I think there were customers at 2 tables and counting me there were 3 people in line.
-
July 2022 by Roy Grimm
Good place to eat on Tuesday
-
June 2022 by Jimmy Workman
Weve had a couple disappointing trips and weve had alot of good but today someone had there head up there asswe ordered breadsticks and a large pizza they bought out the breadsticks so we started eating it and we ate it all and still no pizza i had to go up and remind them we supposed to have had a pizza and i told them to just put in a get to go box and we left weve never had that poor of service not like that before
-
April 2022 by Raiku Mori
I've been going to Gino's in Mason for years now, and the service and pizzas have been declining for some time. One employee will put you on hold when you call to place an order every single time he answers the phone, no matter the time or day. I've never been placed on hold by any other employees also no matter the time or day. My most recent experience will be my last. The "please hold" employee answered and, as expected, put me on hold for several minutes. He took my order and said it would be ready in approximately 20 minutes, however he didn't start my pizza until I got there some 15 minutes later. The pizza was rushed through the oven and is visibly undercooked. After removing the toppings to investigate, the center dough is still completely raw. I'm not sure of the ingredients, but raw pizza dough is a food safety hazard that can make people sick. Sending undercooked food home with customers is completely unacceptable.
-
April 2022 by miranda hysell
It was good years ago when you couldn't see the pizza dough from the top of the pizza last time I get it again
