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October 2023 by M L T
We received no help or suggestions when we came in and asked about mother of the bride dresses. They told us they don’t carry any.
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October 2023 by Sarah Kinder
Such a friendly staff who genuinely cares about helping each customer look and feel their best for whatever event they might be shopping for! So many options and a variety of sizes!
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September 2023 by Brad Garner
The staff was absolutely amazing that wonder woman. If you go ask for Jackie, she was wonderful and totally helpful
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July 2023 by Amanda R
Always pleasant! Welcoming atmosphere and everyone is treated equally!
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May 2023 by Kelly Greene
I really like this place they didn’t have a lot to choose from in a bigger size but it’s a great store, and very helpful girls
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May 2023 by John dabney
My daughter loved her dress
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April 2023 by April Woodyard
When I walked in they were very quick to dismiss me. They have mostly sequins and feather dresses for younger crowd.
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March 2023 by Makayla Carr
Tina is AMAZING ! Helped me find my dress & got me right in.
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March 2023 by Robin L.
This place needs more reviews and I'm here for it! We had the absolute BEST experience here after dealing with an AWFUL experience at the rose tree. Barbie was fantastic to work with and the seamstress was amazing. Highly recommend checking this place out. We were able to get my friends wedding dress and we had a great time in the very welcoming environment they presented. I would give this place multiple more stars if I could!
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February 2023 by Tricia Steele
Traveled from out of state, wasted so much time! Terrible selection, hateful staff, EXTREMELY unwelcoming, dresses looked worn/old, over priced. Jean Anns in Beckley should have been 1st stop as their staff was over the top helpful, genuinely thankful for our business, and way better selection! Don't waste time at Barbies! Horrible experience
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September 2022 by Jeremy Thompson
Great selection and great staff! They have kept us hoco and prom ready for a few years!
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August 2022 by Easy DIYs
Beautiful dresses to choose from
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August 2022 by Brandi W.
My daughter was searching for the "perfect" wedding gown and after reading the reviews, I was not really looking forward to trying this place but WOW!!! Everything about Barbies was AWESOME!! The customer service was top notch & the prices were so much better than any other place we had looked. I we found my daughter her dream dress & couldn't be more excited!!
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June 2022 by Jessica Harless Cox
Our first time here and we were blown away by the phenomenal customer service and beautiful dresses! I can't imagine ever going anywhere else! Thank you from the bottom of my heart for everything!!!!!
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April 2022 by kayla
i’ve bought two prom dresses from barbie’s and have had terrible experiences both times. however this year’s experience was the worst. i went into barbie’s 4/4/22 this year to purchase my senior prom dress. i didn’t get any assistance while shopping and was profiled heavy. they only really help the girls that either look like they have money or fit into their idea of pretty. other customers around me were getting help with dresses and etc. everytime i’ve been here staff has been extremely rude and honestly just been laying around doing nothing. i’m a very tiny person and i wear a 00. when trying on the dresses and i asked if they would have anymore 00 or 000 they told me that no they wouldn’t have anymore in. there have been over 10 00 posted alone from 4/5/22 to todays date on their facebook page. i had to get the dress that i bought altered (they don’t offer refunds btw) and my alterations were completely messed up. my dress fits totally different now. when i told them about my dress and the alterations they told me they cut off alterations for the date of my prom. they only called me friday and let me know that my dress was done being altered when i was originally told it would take no longer then a week. i am extremely disappointed everytime that i leave this place. i’ve never once felt helped or like i wasn’t being judged. such an unprofessional place .
