Auto Max Preowned Vehicles

Used Cars
Hours: Auto Max Preowned Vehicles is a car dealership that has received mixed reviews from its customers. While some customers have had positive experiences, others have faced challenges with communication and timeliness of service. On the positive side, the customer service has been described as "incredible" and "pleasant," with a "super kind gentleman in sales" assisting a customer even after the service center was closed. The detail service was also praised, with one customer stating that their car was "immaculate, like cleaner than when I got the car." However, some customers have had less favorable experiences. One customer reported that their car was in the shop for over two weeks for a serpentine belt replacement, with poor communication from the dealership. Another customer had a "Road Trip turned into a complete nightmare" when their vehicle overheated, but the dealership quickly diagnosed the issue and provided a discount on the repair. Despite these mixed reviews, the dealership has received positive feedback from a customer who has bought multiple trucks from them, stating that the service department "goes above and beyond to make sure your vehicle is fixed and serviced properly." Additionally, another customer appreciated the convenience of scheduling service online and the kindness of the staff. Overall, Auto Max Preowned Vehicles seems to provide a varied customer experience, with some customers highly satisfied and others facing challenges. The dealership's strengths appear to be in its customer service and attention to detail, but communication and timeliness of service could be areas for improvement.

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1. Morgantown, West Virginia