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December 2023 by Paige Phillips
Love it. Have great sales at times AMS great products!
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December 2023 by Theresa Johnson
Best crew ever. Love ya ladies and gents ???
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December 2023 by Melissa Norman
So many scents! It's almost impossible to choose 1 or 2 or 3... and they are always running some kind of sale or promotion.This is the biggest Bath & Body Works I have been in..... and the super friendly employees are an added bonus ?
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October 2023 by Kathleen Currey
My only problem with them is they don’t have enough pumpkin pecan waffles items in stock. Trying to get the lotion and it’s not showing up on the website.
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September 2023 by ckdelano
I went on a busy Saturday when they were having the $2.95 hand soap sale. I expected the stock to be low, and I expected it to be really crowded and chaotic. However, I was very pleasantly surprised when I arrived, and the store was fully stocked with tons of amazing scents. There was ample staff on the floor and at the registers. I was assisted by a young person who was extremely friendly and helpful, and he even helped me get to the front of the store to check out because it was a bit crowded. And the checkout was very fast with a minimal wait time. I have a background in customer service, so I am very critical and I would give the store an A++. Awesome job!! I bought 10 soaps in the store and was so happy with my purchase, I ended up buying 10 more online the next day! ??
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August 2023 by Robin Marcus
Great deal on soaps today, but had to buy a few other things there, too! Lol
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July 2023 by Dorene VanMeter
So very helpful. Such a great staff.
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May 2023 by Anthony Danes
I have shopped over 3400 times on Instacart and the service the two ladies gave me was the best I have ever gotten anywhere. The young lady new the store like the back of her hand. I was very impressed and she was very helpful. The lady that checked me out made everything seamless. Ladies if you need help finding products or gents who new extra help with these products this store is for you.
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December 2022 by Misty Kisner
Staff is so friendly & helpful
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October 2022 by T Dan
This place smells so good hahaha but no I love this place only when they are having amazing sales
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August 2022 by Sheena Faye
Female door greeter was more interested in continuing her gab fest with an older man at the front than greeting customers.
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August 2022 by Lisa Boyce
Noel and I was shopping at the Morgantown Mall and we stopped at one of our favorite shops, Bath and Body Works. There was quite a few people inside the store and a handful of employeesThe store is having quite a bit of sales going on. The staff is friendly and the store is full of merchandise. Great shop for lotions, creams, candles and accessories. We enjoyed a few of their new scents Poppies, Butterfly and a Lemon Freshening one.We enjoyed seeing all the Halloween decorations and new scents. I really liked some of them a lot and opted to share pics of them. I loved the fact that so many employees were helpful, greeted us and checked on us to see if we needed anything. Definitely going back again especially after payday to get a new lotion!!
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July 2022 by Melissa B.
Noel and I was shopping at the Morgantown Mall and we stopped at one of our favorite shops, Bath and Body Works. There was quite a few people inside the store and a handful of employees The store is having quite a bit of sales going on. The staff is friendly and the store is full of merchandise. Great shop for lotions, creams, candles and accessories. We enjoyed a few of their new scents Poppies, Butterfly and a Lemon Freshening one. We enjoyed seeing all the Halloween decorations and new scents. I really liked some of them a lot and opted to share pics of them. I loved the fact that so many employees were helpful, greeted us and checked on us to see if we needed anything. Definitely going back again especially after payday to get a new lotion!!
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March 2022 by Mai Michael
The tall male staff at the check out desk just seemed rude and unprofessional. He has absolutely zero customer service skills like is it a joke or something?
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January 2022 by Whitney Jones
As far as the store it was over packed, no one was making sure capacity was low and safe... customer service associates were making no effort to boost sales nor assist customers with shopping. Pleasant experience with cashier, and overall it was clean but not sure the efforts of employees were fully afforded.
