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January 2024 by Charlie Nix
Quick, cheap, and friendly.
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November 2023 by Suzanne Wenmoth
My SUV broke down while traveling from Maryland to Ohio on I-68W as I hit the West Virginia line. Roadside assistance dispatched Chris from Big Dog Towing. He was professional and quite efficient getting my vehicle onto the flatbed. We were so thankful the tow truck could accommodate 3 of us on the vehicle transport to the dealership in Morgantown. Thanks, Chris, for helping us through a stressful situation!
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November 2023 by Lillie Ketterman
We hit a deer on 68W 2.5 hours from home. We called Big Dog Towing and Repair and Jason came out and helped us. He was super polite and patient while we communicated with insurance and arranged for someone to pick us up. He took us to a local gas station that was actually out of his way and confirmed with us many times that we were okay and had someone coming to get us. Thanks Jason!
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November 2023 by E Beers
Omg the BOMB!! Kibd & friendlyFolks , ready to assist 24/7! With a smile :)When your in need of a tow truck/car emergency these are your people that will arrive promptly to HELP:). I couldn't be more happy with my Service!!! Thank you again!!!I locked myself outta my car.....feeling educated a d stupid at the same time!!! Thank guys !!
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November 2023 by Matt Bodamer
Big dog was absolutely fantastic. Our car broke down and we called for a tow... The tow man fixed it on the spot and saved us a ton of money and time. He went above and beyond!
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September 2023 by Joe Biss
I was near the end of a 3 hour drive into Morgantown for a WVU game late on a Friday night when my truck wouldn't start after a pit stop. Big Dog Towing had me lifted in about an hour, and prioritized the mechanic to look at my truck first thing Monday morning because I was from out of town. The mechanic had it diagnosed and fixed before noon. I was in a vulnerable position where I could have easily been taken advatange of, but Big Dog treated me right. Great operation.
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September 2023 by Clinton Keener
Don't try this place. I called their number for over 3 days just needing a simple tow and was going to use their shop based on all the reviews. No one ever answered the phone ever. I finally called another local company and not only did they tow me but had a shop of their own and did the work for me. That place said the owner if Big Dog left town a year ago and the guy he left in charge is the one who turned its reputation around. However about 2 weeks ago that guy left because the owner couldn't stop to understand a simple task and the guy up and left. This guy according to this company said he had over 30 years experience and opened his own company at on point. Seems to me the owner has an ego problem.
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September 2023 by Kayla Lindsay
The best tow company around! Jaeson went completely out of his way for me! From picking up my key to waiting at the shop, I couldn’t have had a better experience! Personally I won’t be using anywhere else ever again!Service: Car towing
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August 2023 by Dawn Mccoy
My daughter and I were stuck on the side of the highway with a flat tire, at night, on a long distance trip. Andrew, came out to tow our car. He made sure my daughter and I were safe the whole time. He helped us get to a hotel and in the morning he set us up with a tire and got us on our way. The service was very friendly, affordable and efficient.Services: Car towing
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August 2023 by Chilly M
Honestly the best experience I have ever had with an auto shop. Andrew was so nice and kept me up to date on my car. Great price, great people, and I didn’t have to wait forever to have my car repaired. 10/10Service: Car towing
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August 2023 by Helen Knight
The driver Jason was pleasant to work with and very nice. He described to me what the problem was and what it needs to be fixed. The towing company was also very fast at responding and arriving.
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August 2023 by Denny
BDT was dispatched through our OnStar service this Sunday afternoon. Took less than an hour from the time that we spoke with OnStar to the time that BDT arrived, and BDT is approximately 30 minutes from the pickup location. "Jason" arrived and was extremely professional and friendly, took some time to talk with us about what might be wrong with the vehicle, loaded it and was on his way in under 30 minutes. The vehicle will be serviced by our dealer, so I can't speak to BDT's repair services, But, I Highly recommend BDT for their towing service.Service: Car towing
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July 2023 by Akila OGrady
My daughter and I, who were traveling from out of town, required what we wouldn't know to be multiple services due to an accident on the interstate and the complicated nature of the situation. We were stranded on the side of the highway in a very unsecured location, due to the car being in an non-driveable state we ultimately needed a rental, hotel, car repairs and a 200 mile tow to our final destination. Andrew and team were incredible. Andrew arrived at the same time as the police, where he provided a safe space for both my daughter and I, by driving us to a safe location so we could give our statements. He then brought our car to the garage, where the mechanic was able to diagnose a few issues. Which was helpful since there were ZERO rentals available in the area. We were hoping they could fix the car and eliminate the need for the rental but oh well... Because the car could not be fixed ... another team member , Maria, then drove us to the near by hotel. So kind too as she provided recommendations to for local restaurants and such to get us settled for the evening. When we came back to the garage in the morning with the rental that we were able to secure , the team help us unload our car and get everything into our rental. Andrew will then be towing our car the 200 miles to the final destination. The team maintained constant contact, they were open, transparent and honest. We felt safe . Consistent service with a smile and it was just what we needed during this very highly stressful situation. Thank you team for going above and beyond . We are extremely grateful for your service!
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July 2023 by Jake Phillips
They've all treated me and my car well. I've been told and sometimes shown what the issues were.They can also handle State Inspection!
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June 2023 by Bren-X Motor Sports
My daughter goes to WVU, had an issue with her vehicle. Called late on a Thursday to have it towed . They answered the phone immediately and had it picked up in 20 min. It was repaired at their shop and returned by lunchtime on Monday. The total cost for tow and repair was very fair. They communicated with me in PA through the whole process. Will definitely use and recommend them again. Thanks Big Dog
