Citizens Bank of Morgantown is a friendly and caring community bank that focuses on helping its customers succeed. Customers appreciate how well the staff knows them and their goals, creating a welcoming atmosphere. The bank is known for excellent customer service, with staff members going above and beyond to assist, whether opening new accounts, helping with business needs, or guiding through land purchases. Many reviews highlight the personalized attention, kindness, and quick responses from employees like Andy, Mary Beth, Ryan, and Andrew. The bank offers simple banking solutions without unnecessary bells and whistles, making banking easy and accessible. Customers feel confident and valued, noting that the bank invests in the community rather than just profits. Since opening accounts, customers have experienced great support in both personal and business banking, and many express loyalty, stating they would never choose another bank. Overall, Citizens Bank of Morgantown is praised for its community focus, helpful staff, and the genuine care provided to its customers.
Friendly, easy to work with, respectful, very responsive. From day one it felt like we were doing business with a long-time, trusted friend. Best mortgage experience we’ve had in our 30+ years of home buying.
May 2026
Greatest bank I have ever dealt with, Andy Flanagan is the consummate professional.
February 2026
This really is where everyone should be banking. Andy helped me secure financing for an auto loan same day, and it made the process with the dealership incredibly swift and easy. If you live in the area, bank here.
