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February 2024 by Jim Nicholson
Food is mediocre. It really depends on the the way the winds. We ordered everything bagels with cream cheese. Barely any cream cheese. This was the 4th time this had happened. Won't be ordering from here again.
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January 2024 by Taylor Copeland
I went into the store to place my order and they were rude when I asked a question. It said I had to use the kiosk to order. I had a gift card and it wasn’t allowing me to do that. So I went back up to the counter to ask. Both the gentleman and girl working were very rude and the dude literally got smart with me, rolled his eyes and walked away. What kind of customer service is this???? You can’t kindly show me how to figure it out or be nice about it. I will NEVER return to this Dunkin due to my experience. I felt very disrespected. Do not go here. I don’t leave bad reviews but this one deserved one. If I could give 0 stars I would!!!
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January 2024 by Garrett Tucker T.
i have never gotten worse service from a coffee shop in my life. workers were not nice, it took 30 minutes to get a coffee and a donut. tasted like straight milk. not to mention that the workers were dirty and looked like they haven't had a shower in weeks.
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January 2024 by Karis W.
it wasn't even busy and it took over 20 minutes to get two coffees and two donuts. the workers were not nice to anybody else waiting and they were just moping around. i've never seen anybody in my life make coffee slower. if i could give this place a 0 i would. DO NOT COME HERE
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December 2023 by Maura V.
If I could give this location a 0 I would. I ordered a latte and used my points for it. It looked and tasted like milk. I asked for more coffee (I am aware a latte has espresso in it but said coffee by mistake) . The employee at the windows response was "it has espresso and milk in it that's what a latte is" my family was in the car so I just drove away. To the man at the window with the glasses. I know what a latte is this isn't it. You gave me milk and ice. Learn some customer service.
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November 2023 by Bobbijo jones
Very friendly , helpful ?
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November 2023 by Darlene James
Multiple times this store has had several items out of stock.The last time I placed a mobile order, I was told at pick up that the frozen machine was broken and they were out of pumpkin spice. My order could not be filled and my money was not refunded. I had to go through customer service to get a refund.
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November 2023 by Debra Grim
Was very HELPFUL, needed a lot for mover's were working hard to get us moved! Plenty of choices to offer!Parking: Handicap parking!?
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October 2023 by Melody Sine
Everytime I have been here, the people work very well with one another. They all are super nice, caring, supportive of one another.
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October 2023 by Amanda Maggiore
Great place for a coffee and breakfast sandwich!
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October 2023 by Jacob Caltrider
Normally good service n product but unfortunately couldn't make my purchase because they decided to shut the machine down for cleaning almost n hr before closing
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September 2023 by Kira R.
The customer service was excellent. Food and drinks were fast and perfectly made. Best iced coffee I've had in a long time.
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September 2023 by Kim Michaels
These kids were very rude in the drive thru and it was my first pumpkin coffe of the season they put regular lid smashed whipped cream all down sides of cup no Carmel drizzle and were laughing as they sent it out the window the experience was terrible
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August 2023 by Tod L.
I have been waiting in this drive-through line for over 25 minutes, which gives me time to do this review. No cars are lined up from the pick-up window to the call box. Ever since this place opened, whoever the manager is, has no idea how to manage a staff and run a Dunkin' Donuts properly. They are completing each drive up order individually instead of taking the orders from the drive-through box and lining them up. This location is also famous for having broken machinery such as the frozen drink machine. On one occasion, it took them 8 weeks to have it replaced. The Dunkin Donuts franchise should take time to teach this manager how they are to be run efficiently and rapidly and to be productive.
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August 2023 by Rollin Tannenbaum
Very poorly run franchise, with very slow and unresponsive customer service. The dining area is not properly cleaned (look under any table or stand), and they often don't know how to maintain stock or make certain items. Easily overwhelmed, I've been inside multiple times where someone yells to stop taking orders.
