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February 2025 by Luke Burnette
Their service has simply been unprofessional and unacceptable. I have had Hagadorn as my propane providers for the past two winters. In that time I ran out once last year and twice this year. I have called with plenty of time before I was in danger of running out and it was often times a month or more before they have came out to fill it up. They will not give you any kind of idea of when they are coming either, all you can get out of them is that you are on the list and they will get there sometime. My last fill up in January I was almost out and had to hound them for weeks to come fill my tank up and when they do their truck runs out of gas and I don’t get a full tank. If you are looking to get propane set up for your home I would not count on this company to keep your family warm.
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January 2025 by Sarah Harden
They won’t answer the phone or give any information of when propane will be delivered. Absolutely unacceptable.
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December 2023 by Chris C.
Hagedorn's service has been exemplary since we started doing business with them 4 years ago. Their pricing is more than competitive, they go out of their way to deliver on already tight schedules with very short notice, and maintain a friendly, professional staff. Cannot not recommend them highly enough!
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October 2023 by Brady Demasi
Easy to deal with, been using them for years. Tank is from them, call when I get to 30% and they're generally refilling it the next day.
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January 2023 by Kevin O'Sullivan
I rolled right up with a new grill propane tank, guys immediately got me filled up and had pleasant small talk while I waited. $20 for a fill in the middle of a price spike but felt fair and most importantly, fast and polite.
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January 2023 by Bill Stone
Don't even bother. Called to check on prices for delivery, said two different prices, one if you own the tank, another if you rent.Me: "Ok...how much if I own it?"Hagedorn's: "I'm not going to give that information."Outstanding business acumen. Wonder what this place really does instead of selling propane? Tax write-off/covid cash scam, front for another business? Not interested in the business of selling propane, that's for sure.
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January 2023 by Jessica Eddy
Worst place to get propane when having an infant in the house!!! Will not recommend to a new family or any family in that matter!! I've called multiple times about getting a refill due to me having an infant and they haven't sent anyone out to fill our tank but is willing to put us on a waiting list until we have no heat!! I absolutely WOULD NOT AND I MEAN WOULD NOT RECOMMEND THIS PLACE TO ANYONE WHO IS LOOKING FOR PROPANE AND THEIR PRICES WILL LEAVE YOU WONDERING WHY THEY COST SO MUCH!!
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January 2022 by Patty Stafford
I have dealt with this company for years and they have made every effort to accommodate me even when I unexpectedly ran low. They are always courteous and and pleasant.
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January 2022 by Susan Lewis
Rude man when I called and checked prices on propane. Not very friendly.
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January 2022 by Rodney Williams
You can't get a word in edgewise with one of the owners (female) I learned my lesson! I would think that they would give professional advice to a new customer but that wasn't the case. They were more interested in making money than taking care of a customer! It won't happen again to me!!
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July 2020 by Brenda Harvey
Excellent service!!! Fast delivery and very friendly staff. I give Hagedorns my very best recommendation Ever!!!!! Signed Brenda Harvey
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July 2020 by Ron Whipkey
Went there as a new customer looking to get a 500 gallon propane installed. Randy came out to do a property inspection, was told I had to remove shrubs and part of my fence to get tank in and it had to be installed on a dry day. I removed shrubs and took down fence, hasn’t rained in 3 weeks. I’ve called several times and have also stopped by office only to be told I would be getting a call back from someone. This has been going on for over a month now and still no calls back and still no propane tank delivered. Very bad customer service and would not recommend them.
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July 2019 by Ashlee Goodwin
I love Hagedorn's... I have never had any problems. I would much rather deal with a family owned local business, than a big corporation. Everyone is always friendly and have great customer service. ?
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July 2018 by jesscaww
I use propane only for my cookstove. I emailed saying that I cannot pay the bill and that since I’ve only used 10-20% within A YEAR, it would be best for them to come get the tank and end my business with them. You would think that they would call me BEFORE taking the tank WHILE I WAS AT WORK so that I can make other arrangements in order to have a working stove. Apparently I was wrong because when I got home yesterday, it was gone and the company put tire tracks in my yard. Also each and every person I speak with is rude or is condescending in some manner.
