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November 2023 by Cindy Cramer
I love this branch! Any time I have a problem they are quick to resolve it. Everyone I have encountered has been very nice. I have been with them for many years.
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September 2023 by Phil White
Was glad to see this Cheat Road, Morgantown, WV location open Saturday mornings. Even though we couldn't resolve the issue I had, due to no fault of theirs, the friendliness and professionalism of the employees working there are a prime example of why I've banked with Huntingon for the past 10 years
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March 2023 by Mike Roupe
Good bank, good people
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May 2022 by Randy Carpenter
The branch workers are always friendly and always very helpful.
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April 2021 by Ben Frame (benframe.eth)
I've called multiple times over the last couple months trying to get more information on a loan. Everytime, I've been passed around multiple employees until finally being told that they will have someone call me back. But they never do. I'm so frustrated I'm going to close my accounts and sell my stock shares. I'm over it.
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March 2021 by Ben Frame
I've called multiple times over the last couple months trying to get more information on a loan. Everytime, I've been passed around multiple employees until finally being told that they will have someone call me back. But they never do. I'm so frustrated I'm going to close my accounts and sell my stock shares. I'm over it.
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September 2019 by Chaunta Black
There are no Huntington locations where I now live. I drove 200 miles to the Cheat WV Huntington Bank to do a time-sensitive wire transfer for a real estate transaction. I was treated with suspicion and given incorrect information regarding wire transfers on Saturdays. I had already verified their ability to do this transaction on the phone with customer service. I almost drove another 300 miles to hand deliver the money but instead called customer service again and they verified that the Cheat location employees were wrong. I believe they thought I was up to no good. Diversity training might be good for them. I got my wire transfer 4 minutes away at another Huntington location. Closing all my accounts as soon as my I know all my expected deposits are credited.
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October 2018 by Rosie Burgess
Tellers are very friendly and nice.
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July 2017 by Joshua Shuttlesworth
Best Huntington branch in town
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January 2016 by Dave K.
This is the worst bank there has ever been. I once went in to withdraw money from my account, waited 45 minutes in line only to be told that the bank didn't have enough money and that I would have to leave, get in my car, and WAIT AGAIN in the drive through. Ridiculous. What if I didn't have a car? Well, I guess I just wouldn't have access to my money. Then there was the time when Huntington Bank stole the money out of my savings account, kept it and closed the account and didn't bother to tell me about it until after all of this went down. Yep, you read that right: HUNTINGTON BANK WILL STEAL YOUR MONEY FROM YOU AND CLOSE YOUR ACCOUNT. If you value the money you have, take my advice and never go anywhere near this bank. This is the story: I put money in my savings account to, you know, SAVE IT. Then, I got a letter in the mail saying that my account was "dormant" (I'm poor, so I didn't add any money to it). So, they were charging me a "dormant account fee" because my savings account didn't get any bigger. The "dormant account fee" was the same amount as the money I had in the account. And *poof,* just like that, HUNTINGTON BANK STOLE MY MONEY. The hilarious part was that when I called to explain to the customer service people that when people put money in a savings account it is because they want to save it and that means leaving it there for an extended amount of time, she told me that you have to keep putting money in it or that Huntington would just take it. Banks exist for people to safely store their money. This bank steals your money from you, so it is the opposite of what you want in a bank. Trust me: go somewhere else, far far away from this bank.
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December 2015 by Debra Armstrong
A little slow, but great customer service.
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November 2015 by Dennis Stout
This bank is the best bank that I have I used me and my wife are very pleased with them.. If you are looking for a bank I would highly recommend these guys .
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October 2011 by A Google User
I wish it was possible to give this branch zero stars! I made a fairly large deposit & the clerk told me they would have to hold a portion of it until the check cleared. This seemed very reasonable to me & I really don't mind waiting 5 or so days. HOWEVER, a lady from this branch called MY phone several days later to tell me to watch my expenses because if the check didn't clear, I would be responsible for paying back the money that I have spent. She was blatantly suggesting that my check was fradulent. AS IF THIS WASN'T INSULTING ENOUGH, she asked me where my money came from, like it's any of her business. As soon as my funds become available from my completely LEGITIMATE check, I will be taking my business & money elsewhere...
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July 2011 by A Google User
Just opened a new account after moving here - though the lobby was closed, Mary Libersat opened the door for me and made it happen. As a healthcare executive, it's difficult to get away during business hours so her flexibility and her professionalism were very valuable to me. We're already fans of Huntington Bank in Cheat Lake!! Thanks, Mary.