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March 2024 by Michael Holepit
Cristina is very knowledgeable and wonderful to work with. Im a longtime very satisfied customer. Would recommend her to everyone
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March 2024 by Alise Workman
Will update my review once the solution is resolved, but I would not go here especially due to the customer service and lack of compassion for errors on their end and extreme lack of communication.
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December 2023 by Ethan Franck
I came in looking for ring options and was helped by Melody; she was very informational and helpful on my journey!
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December 2023 by Travis McCrobie
Amanda is always amazing to work with. Michelle was new but did great as well.
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December 2023 by Cheryl Hovatter
Michelle was such a pleasant person to work with and was very helpful in our purchase. Very professional and competent!!
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December 2023 by Shaun Hagerthey
Michelle was a great help and made the shopping experience fast and was super professional
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August 2023 by Cheyenne Wolford
Donovan was such amazing help in finding the best anniversary gift!
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August 2023 by Adrienne Maia
I recently had the pleasure of visiting Kay Jewelers at the Morgantown Mall, and I was fortunate enough to be assisted by a truly knowledgeable and helpful associate, Amanda. From the moment I walked in, her warm and friendly demeanor put me at ease, making the entire shopping experience fun (she may have cracked a joke or two).Amanda's expertise in jewelry was evident as she guided me through the various collections and answered all of my questions with patience and clarity. She had an understanding of the products and gladly shared valuable insights on the materials, designs, and craftsmanship behind the pieces.What impressed me was her ability to strike the perfect balance between offering assistance and giving me space to explore on my own. She was attentive to my preferences and needs without being pushy, allowing me to make my decisions at my own pace.Additionally, I appreciated her transparency and honesty when discussing pricing and quality. There was no pressure to go beyond my budget.In the end, I left the store with a beautiful piece of jewelry and I credit my positive experience to the assistance I received from Amanda. I highly recommend visiting this store and seeking out this knowledgeable associate.
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August 2023 by Rhonda Baniak
Donovan was very nice very knowledgeable about the ring totally felt comfortable with this purchase thanks to him
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July 2023 by Audrey Wooten
I'm always greeted with a friendly associate when going in to purchase or have mine or my husbands jewelry cleaned and inspected. Today was no different! I was at the Morgantown Mall in West Virginia. The lady that helped me was amazing. One of my rings somehow was not in the system. She tried so hard to ensure it would be found while the other lady cleaned & inspected 3 of my rings. She absolutely did find it and added it to my profile! She also gave a wonderful idea for Christmas but may be for my husbands birthday! I highly recommend Kay's for any of your needs or for gifts and especially the one I visited today! Thanks for making it great!
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July 2023 by Brittany Rhoades
Taylor and Donovan in Morgantown were so easy and great to work with while picking out my wedding band! I highly recommend going to see them!
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July 2023 by Jonathan Stull
I had an awesome experience at the Kay jewelers at the Morgantown Mall. Amanda and Cris were very knowledgeable and super helpful. I’ll definitely be returning in the future!
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July 2023 by Erin McDonald
Amanda and Donovan at the Morgantown Mall Kay’s location are so friendly and helpful! They made our experience easy and painless! They’re the best!
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June 2023 by Kim Kirk
Cris has always helped me with my jewelery needs. She is a pleasant and thoughtful person. She takes her time to make sure I am pleased with my purchase. Oh and she has a great smile.
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June 2023 by Lilah Allison
The woman who helped me Amanda Klein was very helpful and polite I had a delightful experience
