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February 2024 by Anita M.
Store employees choose their own sporadic closing times. So while the store hours might say one thing online or on the door, the actually doors lock earlier. So don't waste your time if it's even remotely close to a posted closing time. Or better yet, don't waste your time on sub-par service establishments.
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February 2024 by Leroy Hunter
I just stopped at this store to purchase Microsoft 365 (one time purchase, not a subscription). I took the card to the check out and the first person thought I needed something from the back, so he passed me on to a young man. This guy tried to tell me the card was for a one year subscription and I could buy it online cheaper. I took him back and showed him there was a difference between the one year subscription and one time purchase. He argued with me and treated me like I was an idiot. He said if he sold me that, it was a one year term and I would bring it back and act "pissy". I just got on the Microsoft website, and the one time purchase 365 is the exact thing I was trying to buy in the store for the same price. I will never come back to this store again.
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November 2023 by Louetta Blosser
Professional courteous polite & knowledgeable staff. Helped figure out an issue I had. Great place!!
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November 2023 by Mike McDonald
Dropped off FedEx. He was unwilling to print out a receipt. Not a friendly personI finally did get a printed receipt
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October 2023 by Anemone 468
The man at the package shipping counter was incredibly rude. I have shopped at this store and used their services for over 20 years and have never had an experience like happened today. It wasn't what he said, it was the way he said it and his terrible attitude. At the end of a very unpleasant experience, he threw the shipping label down in front of me and walked off. When I inquired about what I was supposed to do, he told me to "inspect it" and had me put the label on the package myself. Not once in over 20 years has anyone ever handled shipping a package in such a manner. When I inquired if he was new, he repeatedly smarted me off in front of another customer.
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September 2023 by Jaimee Nygaard
Andrew helped with an emergency print order. Great service!
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September 2023 by Peggy Major
Corporate has downsized staff to the point of significant customer frustration. The manager was try to keep all of the customers happy, teaching them to use the copy machine and helping at the print desk, answering questions for other customers. He is just one person. The cashier was a very attractive but abrupt young lady. Pretty she was. Helpful she was not!
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September 2023 by Ron Davis
I recently had the pleasure of visiting Office Depot, and my experience was nothing short of exceptional. What sets this store apart is not only its extensive range of high-quality products but also the outstanding customer service, thanks to an employee named Jimi.From the moment I walked in, I was greeted with a warm smile and a genuine willingness to help. Jimi's knowledge about the products in the store was impressive. He guided me through the aisles, patiently answering my questions and offering valuable suggestions based on my needs. It was clear that he was genuinely passionate about ensuring customers find exactly what they're looking for.In addition to Jimi's exceptional service, the store itself was well-organized and stocked with a wide variety of office supplies, ranging from basics like pens and paper to specialized equipment. The quality of the products was outstanding, and I found everything I was looking for and more.In conclusion, my visit to Office Depot was made memorable by the invaluable assistance provided by Jimi. His expertise, patience, and genuine care for customers truly set this store apart. I would highly recommend this store to anyone in need of office supplies, and I'll definitely be returning for all my future needs. Kudos to Jimi and the entire team for creating such a fantastic shopping environment!
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September 2023 by Drew
Went to the print center to try and pay for something since the sign on the register said to come there if the registers were closed... The man working the counter was so rude to everyone, talked down to us like we were supposed to know better. After scolding us, he then made us leave and go to the main register. Won't be coming back.
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August 2023 by Jill Moore
I will never shop at this location again. They will sell a chair that is already put together if they have more than one of that color/style already assembled to make it sound like they're doing you a favor but fail to mention or point out that since it's assembled, even if you buy it that way, then it is not eligible for returns! I could totally understand not being eligible for returns if I assembled it myself or if I had tried to return it weeks or months down the road! But I purchased it last night an hour before they closed and called first thing this morning to ask about the return. I guess I learned that I need to ask more questions when I shop for an office chair next time but it sure won't be at the Office Depot in Morgantown, WV!
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August 2023 by Raegan Stevens
All employees there seemed helpful and friendly, however the one I’m the print center that helped me and my friend was very rude. I came in to have something printed and I couldn’t get my document to print on the self printer station for some reason. I asked for assistance and he had printed it behind the counter. After he handed it to me I thanked him and said it was a huge help then was trying to ask if I should pay at the front counter and he told us to just go and get out, waving his hand towards the door.
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July 2023 by Esse Chix
James the manager is outstanding. I needed help with several things and james was knowledgeable efficient and pleasant to work with
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July 2023 by Marla R Jones
As always, professional service and assistance with selection of product I needed.
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May 2023 by William Tennant
Very helpful, knowledgeable and friendly employees. James handled a last minute order with great customer service. Recommended !!
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May 2023 by Melanie Vunjak
VERY helpful staff! I walked in and immediately a staff member asked if I needed help. She answered all my questions, checked for items in stock, and gave very good advice about the furniture. I picked out a glass desk that I hadn't considered until I went into Office Depot. Very pleased with my purchase.
