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September 2023 by T H-S
I was shopping for a new couch. I found the couch I wanted at Pac5, but due to the price decided to keep shopping. I went to another place and the service was horrible. We went back to PAC5 and I got the couch I fell in love with. The price was a little high BUT the service person Dustin was so wonderful. He was knowledgeable about the piece we bought. He educated us on warranty options and delivery. He let us take our time to make such a big decision. AND unlike the other store, he addressed my questions (that’s important because I’m a female and ran into a competitor company sales person who ignored my questions but answered my boyfriend’s). Dustin also did not make me feel like I was being taken advantage of nor just out to make a sale! Good job! I’ll definitely go back to checkout options for my other furniture needs.
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August 2023 by Elizabeth Gregory
What a wonderful shopping experience! The lady was very helpful in leading me to make a decision. She was not pushy in any way. Would definitely recommend this place to shop! Thank you so much to the staff.
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August 2023 by Julie Baker
Tara was a pleasure to work with! Super down to earth, knowledgeable, and kind!! If your looking for a painless shopping experience look no further than PAC 5!!
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August 2023 by Kara Cunningham
Very friendly and helpful staff. Cute and comfy furniture that seems to be great quality!
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August 2023 by Carey Bailey
It was a quick and easy process. Dustin let me browse without hovering and walked me through financing and delivery. Will definitely buy from here again!
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July 2023 by Matt Scott
Great people! So willing to work with us and also gave a great deal on a piece for our sons apartment. Totally recommend!! A+++
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June 2023 by Kara Marie
6/5 11/10 stars for this place. We walked in and quickly found what we were looking for. The set up for delivery was a breeze and the actual delivery was the EASIEST AND BEST delivery we have had for our flip home. Highly recommend and great quality. All our friends keep asking where we bought our furniture !
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May 2023 by Arlene Spears
Very helpful and courteous. I did my own pickup and they were prompt to load merchandise. Thank you.
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May 2023 by Cathy Hamilton
I really enjoyed my time at Pac 5. Absolutely no pressure and plenty of reasonably priced sofas. I found what I wanted but a few days later changed my mind. Dustin at Pac 5 was very cooperative and allowed me to choose something more practical for my needs. They even allowed me to cancel the delivery of my first purchase on the day of delivery. I truly appreciated this.
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May 2023 by Patty Lewis
This store is our first stop if we are looking for home furnishings. The store is clean, the employees are very helpful and friendly. There is a wide selection to chose from. They make everything easy, from selecting what's right for you to delivery.
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April 2023 by Serenity Farm
They had some nice things, only thing is they would not back down on the prices on anything after wanting to pay cash. And trying to explain to her what it was for and what we needed this very young lady seem to be more interested in someone who wanted to buy a chair. People came in after usWould have left there with almost a house full of furniture. There lost, went to the furniture store just blow them and they sold us 3 livingroom sets, 10 nice reclining chairs 6 very nice love seats, 17 bed room sets, 16 nice corner chairs, all for the the new girls recovery home.Only if the very young lady had listened.
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April 2023 by Jeanette Woods
Great service! Samantha was very friendly, she was helpful but didn’t hover. Great selection and prices. The coordination of delivery with Chucks (which also has great service) was really convenient.
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March 2023 by Mark Gaynor
Couch on left was replaced after 51 days. Tried to get our money back or put toward a different couch but said they could not do that. Picture on right is replacement couch after 104 days! Same issue and now they say that 1year warranty is to provide us with box of poly fill to restuff the couch ourselves.I went into store yesterday and they have lowered the price on the same couch and loveseat by almost 25%I guess do to the quality of it and trying to get rid of them. With this kind of quality the are probably still making double on it. They customer service is horrible and once they get your money they don’t care.Be very aware of these people they are not good people. Keep coming up with excuses and suggested it could be wearing faster because of our size or It is common to fluff it up every time you sit on it. What a joke of a store and people. PAC 5 is part of the Chuck’s Furniture Family.
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March 2023 by James One and only
Staff was very friendly and super helpful. The service was fast, we are very happy with our purchase.
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February 2023 by Patricia long
Tara is very knowledgeable with the furniture. She was not pushy in anyway absolutely love pac 5. The delivery man was very courteous and polite explained everything. I’m 100% sure that will be seeing you again. Thank you for everything!!
