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November 2023 by Rochelle G.
I would give 0 stars if it were an option. Shady practices to say the least. We were overcharged for a tow. Don't ask questions about their practices, they will just become belligerent and tell you that don't have to show you a thing. Company insists on only cash. Cash only? Sounds like a red flag to me. Claims online they are open 24 hours but will then charge you for after hours assistance. Operates as a "cars for ransom" service.
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November 2023 by Silver TR
I've been using Summers for a few years now for Inspection and tire services. Employees are always friendly with good and quick service.
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October 2023 by Tam
“We Arrived in Morgantown this April after traveling 2,000 miles from West Texas. After an overnight stay in Amarillo, we drove our car back onto the truck carrier, but the rear wheel kicked the right loading ramp out and pitched it about twenty feet behind us. Our car was resting on the right rear axle and half-off the carrier. We made a call at 6:00am on a Sunday morning and within a short time a man arrived who was also from of all places Morgantown! Within half an hour he had removed and driven our car back on the attached ramp and then secured the week ramp with a strap. We continued to our new home and after off-loading our car and parked it in the garage; and the next morning I noticed that we had were leaking both oil and anti-freeze. I drove our 94 Ford Explorer into town to fill her with gas and she really sputtered on the hills. We emailed summers towing and made arrangements for them to pick up our car with their flatbed {rollback} Truck and take it to their repair center. The Mechanics called me with their assessment {nothing major} and replaced the spark plugs and two leaky hoses, changed the oil and filters and returned her on the flatbed to our front door. Since our Betsy is 30 years old, we are very finicky about how she is serviced….some say that in life everyone needs a good doctor and a good mechanic; and we were most lucky to find a shop that was honest in their estimates, knew what they were doing and exercised the precision of a skilled surgeon when working on our car. Thank you once again to everyone at Summers Towing and Repair!” Very respectful and nice people.Services: General repairs & maintenance
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August 2023 by Morgan Robinson
I locked my keys in my car because my fob died. I called Summers and they got to me in less than 30 minutes. The man I talked to on the phone and Brian, the driver, were very kind and patient. They made me feel comfortable in such an embarrassing situation! Thank you!Side note: I called another towing company and waited over an hour...no response- and they are located three minutes from my residence! They wanted more money than Summers to unlock my car.
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August 2023 by Aaron T
See the bad reviews for this place and I had nothing but positives. Had my car break a ball joint at 230-3am in the morning and pj was there within 20-30 mins of the call. Upmost respect for him. I expected the tow to be very high but it was under $250.00. He gave me a ride home as well. No hassle getting my car out this morning didn’t have to pay storage fees since it was there for a day and a half due to it being the weekend and the office being closed. I will most certainly use them again if I ever need a tow again. The driver was great and sympathetic knew his stuff. The office manager was respectful and very fast at getting me out of the door. The negative energy I see here on the other reviews are people who illegally park. The drivers have a job it’s called getting illegally parked cars off lots and stranded motorists to safety
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August 2023 by Sangeetha P.
Our car had an oil leak and started smoking outside about 2 hours outside of Amarillo. Some kind officers came to check on us and called Summer Towing to get us out. Jeff was helpful and profesional.
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June 2023 by Sydney Pfaff
We had a flat tire on our Uhaul trailer and Uhaul selected Summers to assist us. They made it to us in less than an hour, updated us on their whereabouts on the drive over, and gave us professional, quick, and friendly service to get us back on the road. We are so grateful for their help!
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June 2023 by Rebecca Taylor
Fast and reasonable price in a bad time. Very much appreciated their service and kindness.
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April 2023 by Tesfe Habtemariam
Came here because I have a truck parked with them. I pay $150/month for bobtail. Absolutely Terrible customer service, very rude older man and woman. I’m always very friendly even when I’m paying a bill or having a bad day. The last time I went there were new employees and they were actually nice. Hopefully it stays that way. They are the only reason I didn’t give them 1 star ⭐️ they definitely deserve it
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March 2023 by K C
Our daughter parked illegally and got her car towed. Her mistake…her fault. Nonetheless, a very frustrating and stressful situation being 3 hours away and on a Saturday. Tyler helped us navigate the situation and walked us through the steps in order to get the vehicle back. He was very kind and beyond helpful. Yes her mistake cost a lot of money, but it wasn’t the company’s fault. They were just doing their job. Tyler went out of his way to make a miserable situation much easier to get through. Very much appreciated.
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March 2023 by Ethan Ayers
Literally the worst experience I've had at any business. I was towed for a legitimate reason (no permit) from a nearly empty parking lot. When I arrived to pay the fee to bail out my car, the employee told me my car was towed because he was bored that night and decided to go on a towing spree and towed 9 other vehicles because he had nothing else to do. I handed him my $250 and he goes on to complain about all the long hard hours of work he has to put in. Not what I wanted to hear while he was busy ripping me off.Service: Car towing
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February 2023 by Tj Quick
Called for a jump. Ended up being a different issue. The guys still provided me with advice and great service regardlessServices: Battery service
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December 2022 by Melissa Bise
They were fast and reliable Tyler did a wonderful job and kept all of calm and entertained on the way home is is overall a great person and very professionalService: Car towing
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October 2022 by Mohsin Jamil
THIEVES ALERT !!! Absolute CROOKSSSSSS. do not use them at all. Just used them today. They told me 100 to tow and when they reached the destination they charged me 500. DO NOT USE THEM AT ALL. I hope they go out of business soon. I stood there and fought with driver / owner / dispatch did not listen to me at all. In fact told me they will impound the car. I will definitely be making formal complains about them where I can. These people are heartless.Service: Car towing
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October 2022 by matt hoover
Scam artist. Hangs out near parking lots and snatches up cars the minute you walk away. Than impounds your car and overcharges to get it back. Took mine when i stop at my daughters apartment and walk in to pic her up. Came out a couple mins later and cars gone.Services: Car towing
