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August 2023 by Alana Purcell
Absolutely love this place! I've been to 3 or 4 other nail salons in the nkc area and I have been trying to find the best one. This nail salon definitely outshines the rest. I have been there twice now and their nail designs are amazing and they are super nice. Love my ombre nails!Service: Nail extensions
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August 2023 by Janet Valentin
I really, really love how my nails turned out! The ladies were super sweet, made sure my nails turned out how I wanted and didn't rush my appointment. 10/10 - will definety return ?Services: Nail polish changes
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July 2023 by Lanna Ahri
The customer service was exceptional, and they truly did an outstanding job. My nails turned out beautifully, and I couldn't be happier with the results. I absolutely love them!Services: Foot massages
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July 2023 by Hope Denjen
the guy doing my nails was mad bc my fingered were stiff and he didn’t ask me how i wanted my nails done just painted them one full color. and some are uneven and there’s a hole in one and i just got them done. and my friend has a guy who basically yelled at her for being on her phone. it’s annoying how some stores don’t know the basics of costumer service.Service: Acrylic nails
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July 2023 by Lataro Catruyn
At the beginning of your appointment, they kindly offer you water, a small yet meaningful gesture that reflects the salon's genuine care and consideration for its valued customers.Services: Acrylic nails
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June 2023 by GiGi
This establishment did a decent job on my nails and toes. My complaint is customer service. Not one person was nice. The male who did my nails rolled his eyes twice and sighed because my fingers were stiff. He was laughing while doing my nails because he was focused on what he was listening to, not me.They are quite rude. Feeling comfortable and appreciated as a customer is just as important as doing a good job. Please learn some manners and respect, this will help people return.Services: Nail painting
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June 2023 by Stephanie Leigh
So my experience was incredibly horrible, I was there for over an hour, but when they sat me in the chair she didn’t start the water so I just sat there, & sat there, eventually when she did start the water i was only soaking for a few seconds and then she took my feet out, by that time I was freezing and I tried to put it back in & she kept taking my foot back out, usually they let one soak while they do the other but ya know, then by time she took the polish off I was just done with the experience & put my shoes on, they tried to get me to pay for the pedicure even though I just had the polish taken off after 1 hour, & she fought with me forever. I’d go someplace else 1000%.& it’s unfortunate because at this time I didn’t really have the money but wanted to just treat myself & it just ruined the entire day.
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May 2023 by Sydnee Loy
I have been to The Nail CEO twice now and my nails always look great when I leave, but my experience has always been terrible. The people that work there are so unbelievably rude which makes the entire experience uncomfortable. After reading other reviews, it seems like a lot of people have had similar experiences with the staff.Service: Acrylic nails
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April 2023 by Dawn Porter
Took my daughter and her friend to get full sets done. Staff was rude, poor work and was charged 2 different prices for each set. Neither girl got anything elaborate.
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January 2023 by Gwenn V.
Worst manicure I've had in years! Dipping powder chipped off within a couple of days and 5 nails broke off at the corners. I went back to talk to the manager and she refused to make it right. Also, there is a young man that works there that is about the grumpiest, most unfriendly nail tech I've ever encountered! Taking my business elsewhere!
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January 2023 by MN J
They are friendly and are able to do whatever you ask. They have the largest selection of gel & SNS polish I’ve seen. Prices are decent as well. They also removed my acrylics for free.
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November 2022 by Paige Z.
I have been coming here for awhile now and have loved the results each time. Tracy does an amazing job, and introduced me to gel extensions which I have been getting ever since. However, I'm not sure what the man's name is but I had him for the first time the other day and was disappointed. He was rude and hurt me a few times. I was still polite when giving responses of how I wanted my nails and he signed and rolled his eyes. My nails also didn't turn out how have they in the past when Tracy or Josie have done them. I still plan on coming here because every other time has been great, I just know how to ask for specific people in the future so that does not happen again.
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October 2022 by Jordan Witmer
First off if I could give this establishment negative stars I would. My sister and I had a terrible experience here. From the second I walked in I wasn't greeted very kindly and was given little to no direction. While looking for a nail color I had put one aside that I liked and one of the nail technicians came up and took it away even after I mentioned I was saving a few on there that I liked so I lost all of the colors I was looking at. Then when my sister and I went to sit down for nails we were supposed to get them done together at the same time. Tracy started working on my sisters nails and when I asked if I would be getting mine done at the same time she was extremely rude and said I made her just sit there and wait so they would see what they could do. She said a few other rude comments before my sister and I felt uncomfortable and decided to leave.Honestly this was one of the worst experiences I have ever had. They are not only unfriendly but go out of their way to be rude and make you feel uncomfortable. I have seen on previous negative reviews that they have responded and said "you must be talking about a different place" but I have experienced it first hand. Don't waste your time and money. Please go elsewhere. Tracy and the entire salon at Nail CEO are horrible. Went someone else and had a wonderful experience
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October 2022 by Jordan D.
First off if I could give this establishment negative stars I would. My sister and I had a terrible experience here. From the second I walked in I wasn't greeted very kindly and was given little to no direction. While looking for a nail color I had put one aside that I liked and one of the nail technicians came up and took it away even after I mentioned I was saving a few on there that I liked so I lost all of the colors I was looking at. Then when my sister and I went to sit down for nails we were supposed to get them done together at the same time. Tracy started working on my sisters nails and when I asked if I would be getting mine done at the same time she was extremely rude and said I made her just sit there and wait so they would see what they could do. She said a few other rude comments before my sister and I felt uncomfortable and decided to leave. Honestly this was one of the worst experiences I have ever had. They are not only unfriendly but go out of their way to be rude and make you feel uncomfortable. I have seen on previous negative reviews that they have responded and said "you must be talking about a different place" but I have experienced it first hand. Don't waste your time and money. Please go elsewhere. Tracy and the entire salon at Nail CEO are horrible. Went someone else and had a wonderful experience.
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October 2022 by keri r
yesterday was my first time at this salon. i have been around town trying to find a quality nail salon that treats their customers with kindness. this place was exactly that! my nails look AMAZING and exactly like the picture. all of my friends have complemented my nails saying how beautiful they are! thank you so much and i will definitely be coming back :)Services: Nail art
