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February 2024 by Carolyn Amoroso
great service, all our questions were answered, no pressure, lots of patiencehighly recommend
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February 2024 by Helen Cole
Excellent service and knowledge from Markiece. He is great.
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January 2024 by Caleb Hunter-Olson
amazing experience getting a new phone once mine was broken, the best service of all Verizon in America.
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December 2023 by Patricia Schuman
Received excellent help and service today. After many years of owning a cell, I finally did the stupid (and fatal) 'dunk your phone in a cup of coffee' trick. Luckily, Markiece was able to help us out quickly enough to get the old data transferred onto the new one before it was too late (took a lot of patience since the old phone was determined to die as quickly and as glitchily as possible) and rearranged our phone plan to mitigate the cost of the new phone, since the need to get one immediately meant my choices were limited to a pricier phone than I usually get. He was a lifesaver for us since we are in the midst of moving, and had already lost our landline and my phone was the primary way of EVERYONE getting ahold of me.
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November 2023 by Carla Fillinger
I have been a Verizon customer for 20+ years. Before it was even Verizon. ? I had a recent trip to Morgantown and stopped in to this location. I was greeted and treated exceptionally well. The store was very clean also. The manager and clerk answered all my questions. PS, I’ll be purchasing a new iPhone in the future ?
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November 2023 by Sammi Kazee
my salesperson Cassidy was terrific. when my grandmother and I came in to buy her a new phone a couple months ago, Cassidy was in training and took great care of us. she was very outgoing, funny, and she still made sure she did her job the best of her ability. for her only 4th day of work at the time, she was very knowledgeable about what she was doing. She was fantastic at helping my grandmother, and there is no complaints. She also was very funny and made sure we also laughed and enjoyed every second of us being there. If i could put more than 5 stars, I would.
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November 2023 by Josh Osborn
Very professional retailer, very straightforward info, no hidden fees, what they tell you your balance will be is what it is at the end. Will be coming back here again.
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October 2023 by Roni Kazee
Cassidy and Marquez was my sales persons and they were both great. Saved me money Thanks again guys
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September 2023 by Tristan Nutter
Jake and Tiesha (spelling) finished off a great deal. #gopixel All staff did great ?
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September 2023 by Abby Atkinson
Our sales consultant Jake was the best. he was super nice and walked me through the process of getting a new phone. he deserves a raise!!!
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September 2023 by Craig Herring
The sales team was great and got our new phones switched over seamlessly!
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August 2023 by Gwaine Cinco
Great staff here! Jake was really helpful and professional
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July 2023 by Dre Johnson
Jake helped out with a SIM card issue with my phone! He was very professional, and quick! Thanks Jake!
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July 2023 by Sarah Council
I’m having serious issues with coverage right now, (possibly because of where I live) but I’m still leaving 5 stars because of the representative. I originally called Jake to ask about the cost of potential plans and phone costs. I’d called other providers and they wouldn’t even give me a ballpark without me being in the store. However Jake went over all options, including phone types, for the possibility of me setting up 3 lines. We scheduled an appointment, but my work schedule changed and I couldn’t make it, so he went ahead and saw me two days early with only an hour notice. He’s been helping me troubleshoot my problems, helped me set everything up, and spent hours with us trying to figure out service issues. I highly recommend him if you’re in need of any help.
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July 2023 by Brandon Bond
Excellent customer service today at this location with Markiece! he was very respectful and able to problem solve on the spot! i was able to set up a new line and purchase a phone today with ease. would definitely reccomend this store over the other options in the area.