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October 2024 by Jessica G.
Absolutely appalled, I bought a Lego and when I took it out of the box it was already built. Which means Walmart employees did not do their job to check the return or even inspect the item before they put it on the shelf. Didn't even know this could happen but it's a new kind of low for a store.
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August 2024 by Mikayla D.
women at the register refused to price match from the app and claims they changed their policy under a week ago when it was just price matched in the same store recently and got a very unfriendly attitude about it !
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April 2023 by Logan N.
Usually this Walmart isn't horrible to shop in. Today was not a good experience. Me and my wife were checking out at self checkout. We were buying some peel and stick tiles. The price on the shelf said $6, got to the register and it was $27?? We tried taking it off but it wouldn't delete. The worker that was supposed to be watching the register was no where to be found. Finally she came, instead of helping us she just started cleaning a register that was out of order. She couldn't get the item off so we had to get back in line. We also got a tomato and a extension cord. The tomato rang up as a "bundle of oranges". The extension cord was labeled on the shelf for $5.18 and of course we got to the register and it was $12 something. We are just confused on if the workers are labeling things wrong or they just stopped caring. Walmart used to be fun to shop in, but now it seems the place is miserable. Do better Walmart.
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November 2022 by Destiny D.
the subway ladys had attitudes because we had her to cut vegetables up and they didn't want to wait on us to all order
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May 2022 by Neva S.
The Cashier named Sarah is a very condescending and rude person. She talks down to the customers and not helpful.
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March 2022 by Mark D.
Walmarts should be gauged on the fact that they are Walmarts. This particular one was surely one of the cleanest ones I've seen in a while. The staff at the entrance was also very friendly and shouted out a Welcome when you entered and left the store. Unfortunately I kept forgetting something from my car, so was welcomed a few times. If you are in the area, I'd highly suggest visiting this store.
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December 2019 by Juliana B.
It is no target, but the bathrooms are much cleaner. They once let me return a tent I slept in on the street, so that is a definite plus. My biggest gripe is they never have sharing size bags of Mini M&Ms in stock.... which if you're someone with taste, you know is the superior M&M. The only other negative is I sometimes get harassed in the parking lot, but that's to be expected with any walmart excursion.
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September 2019 by Glenn P.
Going on for months now and nobody has improved this poor excuse for a supermarket. Approximately 12-15 items in my favorites that have not been available for months. 3 out of stocks and 5 substitutions (same as last week) when I went to pick up my order. Bananas were slashed with a box cutter and had to throw 3 of them in the trash. This is the worst managed operation I have ever experienced. I know somebody reviews reports, out of stock levels, unavailable items, substitution refusals, and poor reviews. Yet nobody is held accountable for terrible service. I have sent multiple complaints and get a customer service person who has one job, send the customer free stuff and everything is better. It's not, don't send me a damn thing. Send me a reason why I should still shop there. I spent $88 yesterday at your competitor. I spent $45 last week, picking up items you decided you could not order. I am in a similar business and in operations. If I ever saw this anywhere, I would call everybody in the chain of command to that store and ask for answers/solutions and I wouldn't leave until there is a plan. Fix this terrible operation or you lose me for good. Fix it!
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August 2019 by Jane P.
Worst Walmart I've EVER been to well let's be real all Walmart's are horrible non union crappy place. The employees wear the most embarrassing things I've ever seen why not make them take some pride in their work. Will stop you to check your cart well I tell them no and to go ahead and call management I'm not waiting around if I wanted to steal something it wouldn't be 3.00 item I couldn't bag. They never have anything that is needed always out especially on food stamp week uhh you know 90% of everything is going to be wiped out go ahead and plan ahead! Needless to say I'll drive out of my way to go to any Walmart but this one. They literally have maybe 2 lanes open and self checkout with a bunch of workers just standing around complaining to each other you're at work do your job!
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January 2019 by Martin B.
I purchased a vacuum and opened it at home only to realize it had been used, at some point smashed, then returned, and put back on the shelf for sale. The person at services was no help at all, barely even seemed alive (I get it you work at Walmart it sucks). I bought the last vacuum on sale at a great price so that means once returned I would not be able to exchange for the same vacuum, they would not match a competitors price on another vacuum, they would not match the price on a similar optioned vacuum that they sold, she would not get the manager, she wouldn't even check to see if there was another in stock. "I got the everything is on the floor already" answer. What a great experience... but in the end I was the one that went to Walmart for a discount. I did it to myself. Given the extra time, cost of fuel, and stress I realized the true cost of a cheaper product at Walmart. What a waste of a good Saturday.
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December 2018 by Hannah K.
This is the second time I've been here lately that there were absolutely no carts at the entrance I went in, and there were only a few at the other when I walked over to the other side. Idk if the problem is not enough carts or not enough workers to get them from the parking lot, but they should really address this. No bad experiences here beyond that. Employees are usually friendly and helpful.
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November 2018 by Jessica S.
Visited today around 230-245pm. I visit often after work. I was at a register to check out. A girl with blonde hair named Elaine I believe it said. Was on her phone while a customer was checking out in front of me. Then on her phone whole time while ringing me up didn't greet me or anything. I said thank you have a nice day after and stil nothing. She was very rude and cared more about texting then the guest in front of her face . Ridiculous!
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October 2018 by Zachary R.
The shelves are either empty or complete mess. Employees are not helpful. After I finally found the things I was looking for, I waited for 20 minutes in a checkout line (each of the two open lanes had at least 8 customers in line. Sydney, the cashier, basically ignored the customers in line, shut her light off, and complained to an off duty employee about "dumb customers coming in late." I guess it was the end of her shift, so customers shouldn't shop there. When I finally made it to the register, she rung my purchases out as slowly as possible, shoved them into bags (damaging one product, and the packaging on another). I tried to call the store to talk to a manager, but it must have been near the end of whoever answers the phone's shift, because I got no answer after ringing for 10 minutes. I'm glad that there are other options for all of my future purchases. Do not expect to ever get convenience or good customer service at this Wal-Mart.
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April 2018 by George D.
Thanks for nothing Walmart. This Walmart has joined the ranks of many other truck unfriendly locations. We were told Thursday morning 4/12/18 that we could no longer park there overnight. Walmart's used to be VERY trucker friendly but in the years since Sam Walton passed it's becoming more unfriendly across the Nation than ever and now the Morgantown location is as well. Sad, sad. We leave our families, the comforts of home for long periods of time to bring EVERYTHING to people, and Walmart, where we buy tons of stuff while we're on the road, won't even allow us an overnight place to sleep. I deliver in Morgantown late at night then I pick up in Morgantown in the morning. There's no truck stop around the corner to stay for a few hours, where do I go!? Oh, they offered a vacant dirt lot down the street that's for sale. Can't wait to get in there when it's a huge mud hole! Again, thanks for nothing Morgantown Walmart.
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October 2017 by Debra Lynn B.
Battery warranty !!!!!!! I would never purchase a battery from them again. Battery had 3 year replacement 2 year pro rate. 2 year later they would not warranty. After they load tested finding to be bad. Not to mention I was redirected from customer service to auto desk multiple times. Because they didn't know how to warrany on battery. Please note! This took over 2 hours of wasted time. Excluding the time to have battery dropped off and tested.(well I guess you live and learn) don't waste you're time.
