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March 2023 by Jody Nickerson
Always late if they show up at all. Most often times are no call no shows. Often take trips then decide not to take without notice. Always texting or phone calls while driving. Very unapologetic. Even dispatch is difficult to deal with .
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September 2021 by kendra huffman
Poor service. No way to contact directly. No phone or email return to inquiry. A multitude of excuses for not showing up.
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September 2021 by Quintrell
Not only are these people severely late at all times, they're rude to even their own associates. I'm good friends with someone who worked with them for a while, and wow if you could read some of the messages I've read you'd be appalled that this "manager" even has a company at all.I wish modivcare would hire a new company. The drivers are all sweet people but the higher ups are all money hungry, terrible people.
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August 2021 by Bazelgeuse
Not only are these people severely late at all times, they're rude to even their own associates. I'm good friends with someone who worked with them for a while, and wow if you could read some of the messages I've read you'd be appalled that this "manager" even has a company at all.I wish modivcare would hire a new company. The drivers are all sweet people but the higher ups are all money hungry, terrible people.
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March 2020 by Michelle Shaddeau
Constantly late, if they even show up at all! UNRELIABLE and UNPROFESSIONAL! Would NOT recommend this company at all!
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March 2020 by Bernie Dockery
not a good company to work for either. they dont know how to put a schedule together and piles the trips on to the drivers and couple of the girls that works there are two face!!! none of the wanna work together. if your not in their click ur not gonna work very long because the 2 girls do what ever they wanna do to stab other employees in the back. plus they expect the clients to put 2 signatures down apon pick up even if u dont get a ride back home. some of them will even forge a signature so be careful.
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February 2020 by JD Green
I do hemodialysis this place was one hour late picking me up for Dialysis and more than two hours late picking me up after with no call or anything. So 2 1/2 hours went by no call no one showed up this company just Abandoned me at my dialysis clinic my pick up time was 430 I found another ride at 7 PM. I called Medicaid if anyone else has a problem with this company and you have Medicaid call Richard Ernest 304-558-1700
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November 2019 by Monet W.
very poor company. lacks professional communication, being professional period. not a care in the world for the patients they are transporting. working off a cell phone and doesn't always answer. patients wait hours for their pick-ups after their appointments, sometimes before their appointments causing appointments to be missed. I hope they realize how bad of a company they are and how much they truly effect the health of the patients they are transporting. 1 star was the only option, they literally deserve none whatsoever.
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May 2019 by Donna Jo Sexton
My hippa rights got violated and the drivers get complained on all the time and nothing happens. The drivers are more important than the clients are that's for sure. I've bn embarrassed and humiliated by hometown
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March 2019 by Carrieann Byrd
it is hard to rate a company that the drivers tell lies on people that were in the car. Then instead of calling the person and asking their side of story they will not take you to any more appointments .
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September 2018 by Alexis Majoris
It's hard to even rate a "TRANSPORTATION" place that never shows up!! And then proceeds to say they have been trying to contact for months yet this was our first appt?!?�� We waited 3 months to get into this place just for these ppl to not show!!! Absolutely RIDICULOUS and I've talked to 3 other ppl that said they have done the same to them!
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September 2018 by Karen Stearnes
I really like this company this company is awesome never had any problems with them their always on time and their drivers are wonderful people I ride with them alot.
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March 2018 by Brandi Michelle Dunn
If there was a negative choice this is what this company would get! I have never in my entire life nor in my career in healthcare as an RN seen such incompetent and ignorant company with employees that are equally as rude and disrespectful to the people they are transporting! This place should be shut down! When patients are missing appointments and not getting the healthcare they need because of the driver's for this company and your complaints to management fall on deaf ears it is time they be fired and someone else step up! Letters and phone calls will be going out until something is done!
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February 2018 by Starla Hargitay
If there was a 0 I would give it to them this place is ridiculous I don't even know how they are still operating they are never on time EVER one time I had an appointment in weirton for my 6 year old daughter with lung problems and the driver refused to open a window or turn on the air in august he kept us in the van for 3 hours while picking IP and dropping off other people was late to my last appointment and called in to complain and now this place refuses to pick me up ever because I guess telling them you don't like the way they run is not allowed if u ever have to ride with them good luck is all I can say