Kroger is a highly rated grocery store, with customers praising its produce and product sales. However, some locations, such as the one in Moundsville, WV, are considered outdated and limited in fresh produce selection. Customers often go out of their way to visit other Kroger stores to get the products they desire. The store's pricing and advertising can be inconsistent, with some customers reporting "bait and switch" tactics. Despite these issues, the overall customer service is described as helpful and pleasant, with one manager, E'thel Lewis, receiving particular praise for their professional and caring approach. While the store hours may not always be accurate, Kroger remains a popular choice for many shoppers.
Kroger (the company) is 5 stars. I love their produce and product sales. However the Moundsville, WV one is quite outdated and is very limited in the fresh produce. I go out of my way to go to other Kroger stores farther away to get the produce and products I want.
November 2024
It is cleaner and better organized that other Krogers, for example compared to the one in Wheeling or in Bellaire.
April 2024
Always have a good selection of products in stock. Great prices.
