Kroger is a highly rated grocery store, with customers praising its produce and product sales. However, some locations, such as the one in Moundsville, WV, are considered outdated and limited in fresh produce selection. Customers often go out of their way to visit other Kroger stores to get the products they desire. The store's pricing and advertising can be inconsistent, with some customers reporting "bait and switch" tactics. Despite these issues, the overall customer service is described as helpful and pleasant, with one manager, E'thel Lewis, receiving particular praise for their professional and caring approach. While the store hours may not always be accurate, Kroger remains a popular choice for many shoppers.
Staff here are so nice and polite! I have never been to a grocery store with staff like this. Also, impressive selections throughout the place. Found all we needed, and a few extras for fun.
May 2026
Clean convient. Prices were good and selection was standard for Kroger. Enough to get the brand you want.
April 2026
I love Kroger's for the deals, the Kroger card gives me money of on my gas and the medicine is cheaper than most.
