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November 2025 by josh byers
Great to deal with
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November 2025 by R0CK0
Excellent customer service. Bridgett Baharloo, service advisor, was friendly, courteous, and a pleasure to deal with. Will definitely be taking my vehicle back to Crossroads Chevrolet for future service.
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November 2025 by Daniel Martinez
Best experience here they were quick and efficient and helped me the whole way i will be coming back for-sure
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November 2025 by Katie Epstein
I am from out of state, traded in a 4x2, (a big NO NO in WV!), and had an amazing experience with Crossroads Chevrolet! I am sure I would not have gotten the same deal or treatment anywhere else! Special shout out to Logan!!
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November 2025 by Maison Amaya Black
100% recommend David Byers!
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September 2024 by Mary Brown
Traci Simms was an awesome saleswoman. She worked with me and got me in exactly what I needed for my son. I love Crossroads Chevrolet. This is our 6th purchase. We will continue to come back here to take care of our car needs. Thank you Traci. You Rock.
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August 2024 by Debra Lee
It was great! Our salesman was so helpful and went above and beyond to help us. The whole experience was great.
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August 2024 by Katelynn Meadows
Amazing customs service!
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August 2024 by Dawn Fitzko
Friendly staff and job was completed in timely manner
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August 2024 by Evan Baird
This dealership is great. They were the only one out of five dealers that would honor the warranty work on my new truck, and I didn’t even purchase it from them. They always do a great job with service. Would highly recommend this place.
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August 2024 by Ronnie Hinkle
Great service. Found a SUV at another location. They brought it up from VA location to Beckley location.Got our payments to what we wanted. Jimmy was our sales person !!!
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August 2024 by Autumn Ballard
Logan was fantastic and knowledgeable about the vehicle purchased and all information need for the purchase.
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August 2024 by Doug Willams
Took my truck for an oil change and tire rotation. After paying for the services and receiving documentation they were completed, I realized my tires were never rotated. I had marked on the wheel in brake dust "RR, LR, RF, LF" before dropping off. Get this, THEY EVEN DOCUMENTED THEY HAD CHECKED MY BRAKES AND MY WHEELS WERE NEVER PULLED. Had to go back inside and get the manager to get my $ back. I never received an apology from them. I had to double check they even changed my oil or if they just said they did and charged me for that too. I will not be going back due to not being able to trust that they perform the services they say they do.
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August 2024 by Jamie Lilly
Great service experience. My Duramax is shifting like a dream thanks to Jason. Very quick service and quality work.
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August 2024 by Allen Kowalsky
It was good
