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January 2024 by Lisa Richardson
Pro: Staff was very friendly. The pool room was heated and clean.Con: My bed had a big dip in it. The shower had mold.Overall: For the price, it was great.
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November 2023 by Judy Archer Brucker
Hall carpet was filthy walking to front desk this was our sock. Roach in bathroom. Good news was view from window. We reserved a ground floor room. When we arrived at 5:30 we were told it wasn't available as not cleaned yet. They may be short staffed. I would stay again and leave shoes on and pack a bag that I can carry up the stairs, as price and location are great.
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November 2023 by Andrew Durr
Well our first review was deleted so I will keep posting this review until they stop deleting it....This hotel was just plain nasty, we had booked 3 rooms for the amount of people in our group, and all 3 rooms were disgusting. ceilings were collapsing in areas, mold and mildew was present in every room and restroom. All 3 rooms had stains on the sheets and pillows, as well as some of the towels. The floor was disgusting, massive stains, not just the rooms, but throughout the entire hotel, especially the hallways. The smell was horrible as well, it smelled of mildew, stagnant water, and very heavy cigarette smoke throughout the entire hotel, stairways, hallways, and each of our rooms. Thankfully we travel with our own pillows and sleeping bags. We had discussed leaving and checked every other hotel in the area but everything was booked up due to the bridge day festival, so we dealt with it. The breakfast was nothing more than stale cereal and toast.The staff was professional and polite, and the pool area was decent, but that's not enough for us to ever recommend this hotel to anyone.
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November 2023 by Deshawn Lawson
This place is alright, somewhere in between bad and good.Just stayed here for the first time, which was my love first time actually getting a hotel in my name.My girlfriend and I stayed 3 days , which only costed me $217, which was fair enough.However, upon entering the suite hallways,I noticed that the carpets were shabby, stained, faded and just run down looking.Yes, they really should renovate the place starting with ALL of the carpets, at least.The hallways are super long and you can hear the old floor boards creak as you walk which is annoying.No elevator, and the stairs aren't conveniently located,Our first room was nasty and had blood spatters on the walls of our first room, so they gave us an alternative room.There was a baby roach on the floor of the new room given to us that disgusted my girlfriend ?.The front desk service was mid, we never even tried the breakfast, k00n0!0no!Overall it did fit my needs especially since my girlfriend lives in Mount Hope so when it was time to leave we didn't have to travel far at all.My thing is it's located nearby the mall and small convenience stores but yet there is no sidewalk..Also basically all of the rooms are smoking rooms ? so just spray and pray ?? lol.
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October 2023 by Keegan Donegan
It was a perfect place for what I needed, a bed. I have to say first that the customer service I received was top notch(exceptional)!!! Everything I needed was taken care of immediately with an honest smile. The price was right where I wanted it and I booked easily with the Wyndham Rewards app on my phone. The indoor pool was awesome, it felt so good to come back to the room and refresh with a nice swim before a shower. My visit was to go see the New River Gorge Bridge and couple sights nearby. The room was in perfect location for all of them. Didn’t take pics of the hotel(that’s weird) but the pics you seen upon search are what it looks like.
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October 2023 by Lindsay Haggie
So, I did order a smoking friendly room, so it was expected that the room smelled like cigarettes to some degree, which is fine, but the entire hallway reeks of marijuana and marijuana is illegal in this state currently. I know there's probably not much the hotel can do, but some air freshener would be nice. The room smelled like cigarettes. Other than that, it's a room with a bed, fridge, microwave, and full bathroom, so nothing too fancy. The beds were bug free, and most of the pillows were white. Only had yellowing on one of them. The TV is small, and the cable/satellite channels come in blurry. The guest wifi is slow, but they provide a continental breakfast. All-in-all, it's a room if you need something cheap. The front desk girl was nice!
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October 2023 by Tanya b
Do not stay in this hotel, my daughter woke up to a man in her room. She ran out of the room, found the employee and told her what happened. She called 911. The employee could not look at cameras, the officer made them call someone who could look at the camera. The assistant comes in and says they won’t show the cameras with out a warrant. And also refused to give a refund. DO NOT STAY IN THIS HOTEL.
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September 2023 by Sharon Walter
No wifi, no ice, room has seen better days and has an awful mouldy old smell.Shower curtain stinks and the floor needs a good
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September 2023 by Sean Welch
I checked in saturdays afternoon I was so tired from driving 10 hours and being over 20 hours so I passed out. I had woke up at 11 midnight left went to go get some snacks from the gas station. I came back chilling. Everything was fine the room is clean whatever so I’m still up on my phone. This is about one or 2 o’clock in the morning. I had a Carmel Bar by the dresser and out of nowhere or to roaches that came out of nowhere. Would not recommend they have a roach infestation. And so I had to change rooms because everywhere else was sold out and booked out for Labor Day weekend so I could not get a hotel until 3 o’clock the next day.
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September 2023 by Steve Barnett
First off I booked this on the internet and they tried to charge me more at check in. This place is a dump, the carpets are stained and filthy. Rooms and halls reek of pot and cigarettes. The two incompetent women at the front desk laughed when I told them the wifi wasn't working. Plenty of low lifes hanging around outside. Do yourself a favor and stay somewhere else.
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September 2023 by Erica Tittle
This was the dirtiest Days Inn I have ever been in. I walked in the room, looked around at how filthy it was, took pictures of the filth, I wouldn't even sit down. I left. There was no way I was staying in that nasty place and they would not give me my money back. Unacceptable. That room looked like it hadn't been cleaned in months. I do not recommend staying at this Days Inn.
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August 2023 by Tammy Lagomarsino
I woke up at 5 am to my room infested with cockroaches. I went to the front desk complained and even spoke to the GM and they wouldn't give me a partial refund. I was out of that room before 7 am. As well as a list of other things. Like stained carpets in hall. Vending machine was out of order. No ashtrays in smoking room. I was told to use a plastic cup lol.Rooms: I suggest you go somewhere elseSafety: Did not feel secure at allFood & drinks: Vending machine was broke so no drinks availableNoteworthy details: INFESTED WITH ROACHES
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August 2023 by Ruthanne Van Voorst
Large stains everywhere: down the hall, in the rooms, on the furniture, on the bedding.Repugnant, strong odour in the halls and in the rooms.Website photos are very misleading.
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August 2023 by Sarah Falk
NASTY!!!!! The sheets hadn’t been washed and there was yuck all over them. I’ve stayed in many places in poor areas overseas that were cleaner than this. The whole place smells like smoke. Thankfully they found a different room that was passable.The only plus was that the a/c worked. Front desk people also were nice - I feel bad for them bc of the massive amt of complaints we heard all around us.
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August 2023 by Amanda Reed
I had to put a one star but most didn’t deserve that, no ice upstairs, mold on ceilings, stains everywhere even the beds, and I’m not kidding before checkout time we noticed a roach in the bathroom, we was gone most of our trip and was only in the hotel when sleeping so we didn’t notice until we was packing up, plenty of buisness is here I can’t figure out why their not putting money into this place. Parking lot full every night so I know they made bank, but I wouldn’t recommend staying here, I also won’t be again. If I could get a refund I’d done went to the front desk to get it and leave. Wv is beautiful but poor maintenance in these hotels are ridiculous, not enough plug ins had to unplug microwave to just plug in coffee pot, only source of light is a lamp and one of ours didn’t work. Anyways find somewhere else to stay. Your welcome.