Friendship Kia of Beckley is known for its excellent customer service and friendly staff. Customers appreciate how easy and smooth the purchasing process is, with staff answering questions and providing all the necessary information. The team is dedicated to helping customers find the right vehicle that fits their needs and budget. Many reviews highlight the knowledgeable and helpful salespeople, especially noting one salesperson who made sure all questions were answered and made future visits likely. The service department is also highly praised, with staff going above and beyond to assist in emergencies, such as expediting parts during the holidays or quickly fixing a vehicle after a catastrophic failure. Customers have expressed gratitude for the quick turnaround and care received, especially during difficult times. Overall, the dealership is recognized for its caring team, excellent service, and commitment to customer satisfaction, making it a reliable choice for car buyers in the area.
Have worked with Keenan twice now on buying 2 Kia Sportages, very pleased with him. So if anyone is looking for a vehicle, I suggest you go to Friendship Kia of Beckley and ask for Keenan so you can be pleased also.
November 2025
Water Pump issues right around the holidays, and Derek and the staff there was able to get a part expedited and fit me in amongst the other holiday time emergencies and had me back on the road in no time. Excellent service. Excellent team.
November 2025
Great Service and Very Easy Purchasing Process. The entire staff answered all my questions and provided me with all the information I needed during the process.
