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November 2023 by Kacie Cline
This review is based on the service department. Since ownership has changed from hometown to friendship the service Dept is absolutely HORRIBLE. My first visit was like talking to the wall when trying to get my oil changed and tire rotation. Gave them the benefit of doubt where it was under new ownership and new employees. Second visit which was in September… one of the boys misplaced my car keys and couldn’t find them. Had the nerve to ask me if my car was under a different name. Service manager came out and found my keys. Organization is terrible there. My car was there for almost 2 months for an insurance claim. Service dept could not return my phone calls & per my insurance company, wouldn’t return their calls either. I had to reach out to see if my vehicle was ready (again never would return calls). They told me i needed a new battery which was almost $300 installed because they had to keep jumping my car. Mind you, it’s sat at the dealership waiting for parts and labor since September. I declined and told the guy on the phone that when i dropped my car off, there was nothing wrong with my battery it’s been sitting down there not being started. He wanted to try to change my mind. I believe wanting additional services items to be charged. My carpet had to be replaced in vehicle. When I picked up vehicle, there was dirt in the front and back from service guys boots. That’s extremely unprofessional that they could not place a disposable paper mat in while working on vehicle. I will NEVER do business there and will start going to Cole Kia. I will be doing a Google review as the dealerships has signs posted throughout to do reviews.
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October 2023 by Stephanie Singleton
Friendship Kia served us well & helped us with what we were looking for. Our Salesman Danny provided great service & hospitality throughout our process. From the managers to finance we were treated with kindness & recommend friendship Kia.
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October 2023 by Seneca Bower
Friendship Kia + Danny Gray were absolutely wonderful to me and my family! We arrived at 4:30 for our appointment with a 2 year old and a 6 month old they stayed over and worked late for us! We were so pleased with how Danny treated us and our children he even grabbed snacks for our cranky toddler! Danny made sure everything went very smoothly we can’t say enough great things we have bought numerous vehicles and been to so many dealerships but have never been treated so well anywhere else! I loved how comfortable we were the whole time from management to finance they treated us so well! Thank you Danny Gray we appreciate everything you did for us!
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September 2023 by Teresa Fitch
Jason Davis you need to write that name down and keep it safe and sound cause you’re gonna need it if you’re buying a car.Jason went above and beyond to help me find my KIA K5 GT line car. I never even walked onto the car lot.This exterior is Wolfe gray with black leather interior , It is a beautiful car and I’m so pleased.Jason answered every question I had and every concern.Jason even delivered the car to me and saved me over $4000 by using Friendship KIA of Beckley west Virginia.Listen, do yourself a favor contact this salesman you won’t go wrong with Jason or with Friendship Kia of Beckley.
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September 2023 by Peggy Shobe
Jason Davis is an awesome car salesman!! He worked on my deal for my car for several days and when it was finalized, he drove 2 hours to deliver it to me and brought another wonderful employee with him to take him back to Beckley. I highly recommend Friendship Kia and Jason Davis! He is an asset to that dealership!!
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September 2023 by Kayla Osborne
Chase Stokes has helped me the last two times I’ve decided to trade/buy a new vehicle. He’s friendly and efficient. 10/10 recommend. He’ll help you with all your vehicle needs! Go see him!
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August 2023 by angie Ka
Car broke down during traveling....had it towed to Friendship KIA....they were about to close Raymond (mike), Adam, and the staff were DYNAMIC!!! Friendship lives up to its name!! If you live in BECKLEY and desire good customer service come here!!!
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August 2023 by Tonya Parsons
Chase, was amazing! He made the deal happen, and made sure that I was 100% satisfied before leaving. My husband Billy was extremely impressed with his quality of service!
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August 2023 by John Vance
Chase did a great job today. He helped us get the vehicle we wanted. A 2024 Kia Telluride. Jungle green in color with all the bells and whistles. Thank you Chase. We love our new ride.
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June 2023 by Mitzi Weidensall
Chase Stokes is by far the best car salesman I've delt with. He's helpful, knowledgeable, and made me feel comfortable through out my car buying experience. He went way beyond on what a salesman would have done for their customer. I highly recommend Chase and Friendship Kia of Beckley for the purchase of your next vehicle.. Thank you so much Chase and Friendship Kia! I'm a customer for life ?
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June 2023 by Faith Acord
Super happy with my experience at Friendship Kia! Zac was wonderful to work with! All the guys we had interactions with were super polite and helpful and made sure we were taken care of!
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June 2023 by Ben Brown
Zach was great and made the process super easy. I actually flew in from northern Va because they had a specific Telluride I had to have. They whole crew was very inviting and I left happy with my new ride. I would highly recommend Zach and the team at friendship if you are looking for a painless No BS car buying experience.
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June 2023 by Brittney Tilley
Jason Davis was so much help when trying to decide which color vehicle I wanted. I am so happy with my decision. I love my new Sorento! Thanks so much, Jason! It was a pleasure working with you. We’ll definitely be back to see you!
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June 2023 by Shelby Miller
We had a great experience with Zach at Friendship Kia. We had been looking for a Kia Carnival for a couple of months while I’m now 8 months pregnant with twins. He was super responsive through text message since we live 1.5 hr away from the dealership, which made the process easy. We finally tracked down a Carnival that hadn’t even gotten to the dealership yet but Zach flagged it for us and got the deal done in 24 hours!
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June 2023 by Makala Fox
Had a difficult time being able to trade in my 2019 Journey for something bigger for our 5 boys that are growing. Came to Friendship Kia in Mount Hope, WV and Patrick Epperson done an OUTSTANDING job, working with me to help find that perfect brand new ride! Thank you Patrick for putting me and my family in a 2024 Kia Carnival!! We truly appreciate all your hard work and love the new ride! Thank you again, Patrick and Friendship Kia!
